Head of Programme Management

Program Manager
At PEMCO we're all about people – our customers, our employees, and the community. We're a mutual insurance company owned by our Northwest policyholders. We provide auto, home, renters, and boat coverage. Recognized by Forbes as one of America's Best Insurance Companies in both Auto and Home for 2025 based on customer survey feedback and by Newsweek as one of America's Greatest Midsize Workplaces 2025. We are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs. Our social impact programs motivate high achievement by youth in education; build stronger and greener communities; and increase safety at home, on the road, and at play. We're committed to diversity, equity, inclusion, and belonging, and to fostering an inspiring and inclusive workplace. PEMCO has a dynamic and challenging opportunity for a Program Manager to join our community. The position works with cross-functional teams in the technical design, development, prototyping and completion of strategic programs, including managing several project teams.
Collaborate with a variety of IT and business teams throughout the life of the program and projects. develop enterprise-wide project plans to support strategy and design.
Develop, define, and execute project plans, schedules, budgets, and deliverables and effectively leverage PM tools to facilitate project success.
Facilitate end user training as needed. Manage project costs, including audit of vendor invoices to ensure accurate billing. Address elevated billing issues when they arise.
Holistically identify and manage requirements across projects that may be in conflict with each other or that have dependencies on each other.
Lead vendor selection process through RFPs and other methods, manage vendors effectively through vendor selection, SOW negotiation, and ensure vendors successfully meet their project deliverables.
Manage cross-departmental and company-wide projects, with effective communications to all levels of the organization including Executives.
Work effectively with resource managers to identify project resources. Define and assign project roles, monitor progress from initiation through delivery, and interface with internal customers.
Balance and coordinate resource needs across multiple teams to ensure successful project delivery and maximum utilization of all resources.
Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.
S. degree or equivalent work experience (Computer Science, Information Systems, other related field) is required.

• 6 years of experience in Information Technology or business-related roles with increasing levels of responsibility, with at least 6 years leading or managing projects is required.
• Solid technical background, with understanding of the technologies leveraged by the associated IT Unit.
• Expect daily/hourly collaboration (paired development) with other developers, BAs and/or QAs.
• MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook, Access is required.
• Analytical and data-driven: a structured thinker who can put complex ideas into clear frameworks; uses data to conduct root cause analysis and develops high quality, consumable, and consistent metrics that drive strategic objectives and priorities.

Make Agile Decisions: Pivot decisions quickly as supported by data.
Anticipate and mitigate risks, and always have a plan B. These traits form the bedrock of our commitment to caring deeply for each other, our customers, and our community. Greater Seattle area target pay range: $Outside greater Seattle area target pay range: $Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible to elect coverage under medical, dental, and vision plans for themselves and their eligible family members with generous employer premium cost shares. covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.
eligible to participate in PEMCO's 401(k) plan which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
Granted four (4) personal days immediately upon hire.
Paid holidays for the eight (8) holidays observed by PEMCO throughout the calendar year.
Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than the Washington state-required accrual.
In addition, PEMCO provides paid time off for bereavement, jury duty, and employee volunteering in the community.
Flexible Spending Accounts