Contractor Quality Control Manager

Quality Control Manager / BPRP Manager

The QCM/BPRP Manager ensures that the product or service we provide is fit for the intended purpose, is consistent and meets both external and internal requirements. The QCM/BPRM MANAGER has full authority and responsibility for assuring performance objectives and standards identified in the contract are met. This includes legal compliance and customer expectations. The QCM/BPRM MANAGER coordinates the activities required to meet quality standards. The QCM/BPRM MANAGER manages through inspections and evaluations of the processes in working areas to ensure compliance with contract PWS, government regulations, industry and ISO 9001 standards. The QCM/BPRM MANAGER also monitors and advises on the performance of the quality management system (QMS), produces data and reports on performance, measuring against set standards. The QCM/BPRM MANAGER liaises with other managers and staff throughout the organization to ensure that the quality system is functioning properly. Where appropriate, the QCM/BPRM MANAGER advises Top Management on QMS changes and the implementation. The QCM/BPRM MANAGER assists management with training to enable others to achieve quality objectives. Ensures the Quality Management System (QMS) conforms to the requirements of the ISO 9001:2015 standards.

Responsible for administration of the Quality Management System (QMS)
Authority to act on behalf of the Contractor, and direct removal, rework, or replacement of defective materials or poor-quality workmanship.
Performs Inspections, Identifies Corrective and Preventive Actions, and performs Follow-up Activities.
Key contact with customers and responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.
Prepares and Documents quality plans, policies, procedures and summaries, to include subcontract activities.
Verifies Contractor furnished PM records, cards, tags, or logbooks are attached to or placed near each piece of equipment in a conspicuous location.
Maintains the confidentiality of sensitive quality and company proprietary information and promotes quality awareness.
Maintains the Subcontractor Performance Evaluation program coordination and documentation.
Performs duties of management representative to ensure the integrity of the QMS is maintained.
High school diploma or general education degree (GED). At least two years minimum experience in quality control evaluation and reporting in the fields of construction or facility management work and a minimum of two (2) years of experience working in comparably sized health facilities within a CDC inspected, DoD cognizance, facility operating at BSL-2, 3, & 4 as identified by the CDC and NIH.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Excellent computer proficiency (MS Office Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Proven ability to develop Quality Plans and Procedures.
Knowledge of principals and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Ability to communicate orally and in writing.