Head of Sales Management

Benefits

401(k)

Health insurance

Paid time off

Vision insurance

The Sales & Events Manager reports to the General Manager along with the Director of Sales, and is tasked with creating innovative solutions and improvements, meeting financial goals, and motivating a team to work in a collaborative manner for the best possible guest experience. They solicit local businesses, outside groups, conventions, weddings, etc. and respond to inquiries for those special events. Our Sales & Events Manager is responsible for developing customer relationships, scoping out the needs of the local market and delivering a strategic sales plan that will meet and exceed goals. Event Sales is an important part of The Ginger Companies brand and culture. The Sales Manager will need to be able to drive off peak revenue and incremental revenue during peak times.

General Accountabilities

Directs the efficient and effective operation of the special events department in accordance with established policies, procedures and guidelines, revenue targets, safety and sanitation requirements, and executive leadership directives

Aligns, develops, and implements marketing strategies to achieve special events revenue targets, and works in conjunction with the General Manager and Director of Sales to create monthly, quarterly, and yearly sales plans

Networks and builds effective relationships with local client bases, businesses, outside groups, conventions, etc. in order to promote the restaurant’s special events services, and responds to inquiries

Oversees and approves, or personally negotiates special events contracts in accordance with established policies, procedures and guidelines

Reviews labor forecasts and budget projections to ensure that restaurant departmental targets are in alignment; and generates financial reports to Director of Sales in accordance with established procedures and deadlines

Promotes effective strategies and employee engagement approaches to instill team support of organizational values, priorities and objectives

Approves standard operating procedures, policies, protocols and guidelines that promote the effective, efficient, and safe operation of the event department, team productivity and well-being

Advises clients and guides them on services available while securing appropriate food/beverage needs.

The company reserves the right to add or change duties at any time.

Job Qualifications

Education: Bachelor’s degree in hospitality, marketing, or closely related field (preferred)

Experience: 2+ years of progressive sales experience with a catering company, full-service hotel or restaurant.

Proven track record of successful event management and sales growth.

Ability to work flexible hours, including occasional weekends and evenings as needed.

Skills

Advanced skill in prospecting, rapport building, listening and objection handling in order to effectively close event sales

Excellent interpersonal and communication skills in order to effectively engage others verbally

Ability to read and comprehend multiple data sources, such as contracts, written work instructions, policies, procedures and other work materials in English in order to perform essential duties in accordance with safety, sanitation and operational standards and training

Knowledge of grammar and writing principles in order to compose ideas, work instructions and directives, policies/procedures, corrective actions, and other communications in writing

Demonstrated skill in the application of sales and client management information systems to effectively and correctly execute various transactions

Strong time management and organization skills

Attention to detail

Strong knowledge of financial and budgeting principles

Intermediate arithmetic and Excel spreadsheet skills in order create financial, forecasting and sales reports

Schedule Requirements

Full-time | Hybrid Role

Schedule may fluctuate based on departmental requirements

This position may require availability on weekends as needed

Travel Requirements

Local travel required for networking opportunities

Physical Demands

Frequent lifting, moving and carrying of food trays, dinnerware and drinks, furniture, garbage etc. weighing up to 25 pounds across the venue

Regular and prolonged standing and walking inside and outside the restaurant to service tables, deliver food and beverages, perform BOH function, clean, sanitize and set up workstations, etc

Regular ascending/descending stairs across the restaurant to deliver food, pick up dirty dishware, etc

Constant bending, stooping and turning to serve food and beverages, remove dirty plate/glassware, dispose of garbage, etc

Flexible work from home options available.

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