Transportation Dispatcher- Urgently Hiring!

Now hiring for a Transportation Dispatcher

Pay Rate: $22.00 - $23.50 per hour

Looking for Transportation Dispatcher jobs in Fontana where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

We are seeking a Transportation Dispatcher to coordinate daily transportation operations and ensure drivers, equipment, and customer deliveries are managed safely, efficiently, and on schedule. This role works closely with CDL drivers, customers, planners, and operations teams while monitoring routes from dispatch through completion. Assign drivers, equipment, and routes based on operational needs
Monitor deliveries, route progress, arrivals, departures, and delays
Communicate with drivers throughout shifts and provide route updates
Respond to breakdowns, accidents, delays, and customer concerns
Verify route paperwork, BOLs, PODs, and delivery documentation
Document route activity, incidents, and customer communications
Coordinate with customers, vendors, and internal departments
Complete shift handoff reports and maintain accurate records
High school diploma or GED required.
Additional customer service, business, or office training is beneficial.
At least 1 year of dispatching, transportation, logistics, or customer service experience preferred
Knowledge of trucking operations, route planning, and delivery procedures
Experience with Samsara, Paylocity, transportation management systems, or similar software preferred
Proficiency with Microsoft Outlook, Excel, and other office applications
Previous customer service, call center, retail, office support, or administrative experience is preferred.
Experience working with CRM software, order processing systems, or customer databases is beneficial.
Bilingual communication skills may be considered an asset depending on the position.
Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Transportation Dispatcher.
Previous clerical or administrative experience.
Strong Microsoft Office skills, with Excel proficiency required.
Bilingual in English and Spanish.
Comfortable handling a high volume of phone calls and administrative coordination.
Ability to communicate effectively with Operations and Independent Carriers and provide timely updates.
Prior experience working in the logistics, transportation, or trucking industry is highly preferred.
Ability to remain seated or stand for extended periods while assisting customers.
Frequent use of computers, telephones, and standard office equipment.
Ability to communicate clearly with customers, coworkers, and business partners.
Ability to perform repetitive keyboard and data entry tasks throughout the workday.
Competitive Weekly Pay
Comprehensive Benefits including medical, dental, and vision coverage.
Life Insurance and Disability Insurance for added peace of mind.
Optional 401(k) Plan to help you prepare for the future.
Supportive Team Environment focused on professional growth and customer success.

"As a Transportation Dispatcher you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

The Transportation Dispatcher supports customer satisfaction by providing timely, accurate, and professional assistance across a variety of service needs. This role combines communication, organization, and problem-solving skills to help customers receive exceptional support.

A successful Transportation Dispatcher manages customer inquiries, maintains accurate records, and works collaboratively with internal teams to resolve questions and concerns. Professionalism and attention to detail contribute to positive customer experiences.