Real Estate & Property Management Concierge

Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com . We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed).

Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. We are seeking service-oriented Concierge to join our team, dedicated to providing unparalleled service to residents in our luxury residential building. The ideal candidate will exude sophistication, possess exceptional communication skills, and contribute to cultivating an exquisite living experience for our community.

Greet and assist residents and guests with a friendly and professional demeanor to include coordinating the receipt of incoming packages or deliveries, notifying residents promptly and coordinating pickups or deliveries to tenants.

Provide information and assistance regarding community amenities, local services, and events. Remain updated on local events, dining, and entertainment options to provide accurate and valuable information.

Serve as a central point of contact for residents, addressing inquiries, resolving issues and relay messages and important information to residents as needed.

Monitor building entrances and enforce access control policies in collaboration with appropriate personnel to ensure a safe environment for residents.

Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors.

Must be comfortable with exposure to varying environmental climates and circumstances.

Proficiency navigating computers and software to include Microsoft Office, Yardi, and various property management software applications. Excellent customer service and interpersonal skills.

Hourly pay rate: $22.3319