Paralegal Support/Legal Support

Location 446 James Robertson Pkwy,Ste 100,Nashville, TN, 37219,United States

Job Category Prelitigation, Law Firm

Employee Type Full-Time Non-Exempt

Job Summary: The Legal Assistants work under the direct supervision of our Attorneys to ensure that our clients receive the excellent customer service they deserve. They conduct legal research, draft documents, and communicate with clients, adjusters, and other third parties in support of the work the Attorneys do so the client receives the best possible outcome for their case.

Leadership Responsibilities: Demonstrates personal accountability

Contributes towards the success of others

Upholds the Firm’s Core Values: We Care, Humble Excellence, Collaborative Attitude, Challenge Acceptance

Consistent client contact to ensure medical records, treatment, and billing are up to date

Requests medical records and organizes them in a chronological order paying attention to items within the records that may need to be highlighted for review by the Attorney

Requests Google Reviews and referrals from clients. Forwards appropriate links and follows up as needed.

Calculates settlement figures and drafts/completes settlement paperwork

Orders health insurance ledgers/liens and audits to ensure they are complete

Updates client files in the client management software system so that Attorneys can review documents received, client medical status, expenses, etc.

Takes the initiative to solve issues that may arise using available resources including the Attorney of record

Drafts legal correspondence as directed

Monitors deadlines and juggle calendars

Performs other administrative tasks such as calendaring hearings and deadlines, organizing case files, managing logistics, etc.

May perform some or all of the following: Draft pleadings, motions and appellate documents and file them with the court

Maintain pleadings and discovery indexes

Prepare discovery responses

Organize exhibits, documents, evidence, briefs and appendices

Aid attorneys with interrogatories and other discovery requests

Gather relevant information from a variety of sources

Liaise between trial teams and internal/external third parties

Help with voir dire, jury selection and witnesses preparation

Schedule calls with client or other events with client (such their depo, depo prep call, mediation, mediation prep call, etc.)

Required Skills/Abilities: Proficient in Microsoft Office Products as applicable

Ability to communicate effectively in English orally and in writing

Highly organized with excellent follow up skills

Ability to professionally multitask and meet multiple deadlines simultaneously

Respectful, confidential, and provides a trustworthy source for clients, vendors, and coworkers

Reliable and dependable in performing job-related tasks, finishing assigned projects, meeting deadlines and appointments

Strong attention to detail and accuracy

Self-motivated and driven to begin and complete tasks

Education and Experience: High School Diploma or equivalent education/experience

Two (2) yeas of law office or comparable experience

One (1) year of clerical experience

Physical Demands, Work Environment, and Other Requirements: Valid Driver’s License and good driving record

May travel occasionally to other offices

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

The above statements describe the general nature and level of work performed by team members assigned to this job, with or without reasonable accommodation. These statements are not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions.

At Hughes & Coleman, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our Team Members, our products, and our community. The Firm is proud to be an equal opportunity workplace.

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