Head of Administration Department

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University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The primary mission of the Department of Statistics & Operations Research ( STOR ) in the College of Arts & Sciences is teaching, research, and service in statistics, operations research, probability, optimization, stochastic modeling, data science, analytics, and decision-making under uncertainty. The department is nationally recognized for graduate education and research; News & World Report rankings, and the department’s research sits at the core of data science, machine learning/AI, analytics, network science, and related fields. The department administers graduate programs leading to the Ph.D. in Statistics and Operations Research and the M.S. in Statistics, Analytics and Data Science ( STANDS ), as well as undergraduate programs including the B.in Data Science, the undergraduate minor in Statistics and Analytics, and the Data Science minor. D. program provides advanced training in statistics, optimization, probability, and stochastic modeling and typically requires four to five years of full-time graduate work; S. program requires 30 credit hours of graduate coursework and a master’s essay and is normally completed in three to four semesters; S. program requires four years of undergraduate study. degrees in Data Science, 21 M.STOR also offers many high-demand courses serving students across the University in statistics, data science, optimization, analytics, probability, actuarial science, and quantitative reasoning. Historically, the department helped build the Research Triangle’s strength in the statistical and mathematical sciences through its support of the Center for Stochastic Processes, NISS , and SAMSI ; today it continues this campus and regional role through interdisciplinary research, the UNC Statistical/Data Science Consulting Center, Data OPS , DataFest, industry/capstone activities, and participation in University initiatives in data science, AI, health systems engineering, and systems engineering. Departmental facilities supporting instruction, research, administration, and student activity are located primarily in Hanes Hall, with additional scheduled teaching space in Gardner Hall.

The Department Manager serves as the senior administrative leader for the department, responsible for translating academic and strategic priorities into effective operational execution within a decentralized school environment. This role partners closely with the Department Chair and faculty while coordinating extensively with centralized/shared service units (Finance, HR, Sponsored Research, and Accounting).

The Department Manager ensures that departmental needs are met through proactive planning, service coordination, and escalation, while maintaining accountability for outcomes despite distributed service delivery. The position supervises department-based staff, including student services and administrative personnel.

This role has process oversight responsibility across administrative functions and operates with an implicit dotted-line relationship to College functional leadership, including the Associate Dean for Finance, Accounting, and Sponsored Programs Support and the Associate Dean for Human Resources, to ensure consistency, compliance, and alignment with College-wide standards.

Bachelors and 3-5 yrs experience

Interpersonal skills, including the ability to effectively interact with faculty, staff, students, researchers, and other university personnel

Ability to write precisely, clearly, and concisely and to proofread documents to eliminate all errors and ambiguities

Experience with computerized financial reporting and analysis systems, with a thorough understanding of business computer technology

Experience in planning, organizing, and implementing effective management systems

Extensive financial and other management experience and/or demonstration of a high degree of competence in management of a complex organization.

Working knowledge of PeopleSoft/ConnectCarolina, Infoporte, or similar systems and Adobe Acrobat XI Pro. Knowledge of UNC policies/procedures is preferred. Concur software is preferred as well.

Experience in grants management, personnel management, and academic administration

Four years’ experience in management of administrative activities in an academic setting preferred.

Knowledge (or willingness to learn) of how to effectively use AI in the business office setting.

This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

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