Head of Recruiting & HR

Join to apply for the HR Manager role at Carters Inc.

Join to apply for the HR Manager role at Carters Inc.

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. This HR Manager is responsible for strategic talent management for a client base of up to 300 exempt and non-exempt employees working in Information Technology. The HR Manager supports the entire employee lifecycle, including candidate selection, onboarding, employee development, performance management, and retention. The individual in role will lead implementation of human resources programs that support the strategy, goals and objectives of the organization. This role reports to the Director, HR, has 1 direct report and is based in our Buckhead office (4 days a week on-site).

Strategic Organizational Planning

Serve as the strategic business partner and Human Resources consultant to the Information Technology client groups, working in a hybrid environment to support teams across North America and help manage the partnership with our offshore teams.

Lead the HR function in accordance with corporate standards, practices and values.

Maintain an effective level of business acumen about client groups’ performance, strategy, team dynamics, priorities, challenges, and strengths.

Support IT leadership team on budgetary needs for organization, maintaining budgets for Human Resources categories to include recruiting, total compensation, merit, and impact of organizational structure changes.

In partnership with legal, ensure HR decisions are consistent and in accordance with all policies and laws related to employment, compensation, benefits, compliance, and health & safety.

25% Talent Acquisition

Own the recruitment strategies and process for client group, partnering with the Talent Acquisition team on long-term goals, initiatives, and improvements

Manage all internal and external searches; maintain excellent communication with hiring teams and recruiters through all phases of the process

In partnership with the College Relations and Diversity and Inclusion teams, build a strong pipeline of talent for the organization

20%: Performance Management

Drive all performance management initiatives in alignment with North American best practices, including goal development, annual and mid-year employee performance appraisals, and review cycle. Manage and facilitate the review board process twice annually

Responsible for ensuring all employee relations issues are investigated timely and resolved within company policy and in alignment with North American legal counsel

Advise management in the proper application of company policy, procedures, and employment laws

Train leaders in effective performance management to coach and develop strong performers

Fairly and consistently implement performance improvement plans

In partnership with Talent Development team, build strategies to create succession paths and development plans for all roles

Lead implementation of employee engagement programs & initiatives with client groups

Facilitate educational activities to include one-on-one coaching, development opportunities, and instructor-led training

Prepare employees for success by leading effective onboarding, orientation, and training programs

Support all talent development and educational initiatives

10%: Projects and Talent Administration

Responsible for HR reporting for the IT client group to include time to fill, internal promotions, turnover, retention, and succession analytics.

Manage contingent workforce needs for areas of responsibility.

Special projects as needed to support global Human Resources team.

Ensure accuracy and data integrity in HCM system, Workday

Drive for best-in-class customer-centric client support

Strategic HRBP experience with track record of using analytics and critical thinking to diagnose and propose solutions

Strong ability to manage multiple clients, priorities, deadlines, and initiatives. Must have solid knowledge of HR best practices and employment law

Understanding of compensation principles and HRIS practices

Excellent skills in Microsoft Office applications and HR Systems; ability to prepare written reports, analysis and presentations to senior leadership as required

Must have exceptional written and verbal communication skills including strong training facilitation expertise

Have a strong sense of personal values that align with our Company values

Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Employment type Employment type Full-time

Job function Job function Human Resources

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