Doctor needs full-time receptionist

PG Receptionist

Miami, FL Full-Time JN Cardiology

The PG Receptionist is the primary access point for patients and is responsible to ensure that the patient receives timely, efficient, and compassionate customer service.

Collects identification and insurance card to scan into the patients chart. Assists in managing incoming faxes and messages by attaching to patients EHR or processing requests. Confirms appointments and verifies patients insurance eligibility daily. Processes medical records requests by scanning or faxing requested information. Assists Therapist with scheduling tests and ancillary services. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). High School diploma is strongly preferred.

Knowledge and skill in use of job appropriate technology and software applications.

Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).

Jackson Health System