Head of Operations & Business Management

TRIUMPHdesigns, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.

TRIUMPH participates at all levels of the aerospace supply chain - from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft - from raw material to aftermarket service. We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the-art equipment on cutting-edge projects. Based in Clemmons, part of the Piedmont Triad Region of North Carolina, Triumph Actuation Products and Services is a leading aerospace hydraulic systems provider for commercial and military systems and employs approximately 230 employees. The company’s key products and services include full life cycle support of hydraulic actuation, control valves, pumps, motors, and highly integrated powerpacks for hydraulic systems.Develops, modifies, applies, and maintains quality/inspection standards and evaluation methods for products and processes. Establishes quality systems and procedures, inspection plans, quality performance trends, statistical plans, cost estimates, and quality plans. Ensures that project and/or process control documentation is compliant with requirements and/or contract.

Assesses quality performance (or cost-of-quality) using statistical and analytical methods. Devises and implements methods and procedures for inspecting, testing, and evaluating the precision, reliability, and accuracy of products, processes, and production equipment.

Coordinates and guides technical evaluations, analysis, and related data acquisition processes to ensure division quality objectives are achieved.

Coordinates the availability of manpower, materials and machinery required to meet delivery due dates. Provides statistical information for quality improvements by determining and applying testing methods and criteria.

Provides guidance toward solving work related problems and the application of acceptable performance and quality standards. Establishes and maintains effective controls to assure accuracy and timely completion of assigned work projects.

Trains and develops employees and evaluates work performance. Recommends personnel action and applies performance management/ leadership techniques to assure positive employee relations. Explains and supports company policies and procedures. Establishes and maintains effective control to assure proper use in the operation of machinery, tools, and other company equipment when required. Bachelors degree (BA) in Business Administration, Engineering or a related field, or an equivalent combination of education and experience which has provided both theoretical and practical knowledge in the field.

Pursuant to International Traffic Arms Regulations (“ITAR”) and the Export Administration Regulations (“EAR”), applicants for SELECT positions will be required to provide proof of U.Permanent Residence, or U.Immigration Status in order to meet the minimum qualifications for those select positions. Knowledge of legal and regulatory requirements related to field.

Ability to use standard business application software and/or specialized data analysis tools.

Mechanical aptitude to assist in problem solving process related issues

Each supervisor is on a rotational support for weekend coverage

Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)

Healthcare spending accounts

Paid/flexible time off in addition to paid company holidays

Disability and life insurance

Incentives and performance-based rewards

Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

We value safety, diversity, and respect.

Solicit help and assist others.

Continuous Improvement - Pursue zero defect quality. Innovation - Passion for growing the business. Lead through ingenuity and entrepreneurship.

Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes. Environmental, Health, and Safety (EHS):

All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

SELECT US positions require access to technology, materials, software or hardware that is controlled by US export laws including the International Traffic in Arms Regulations (“ITAR”) and the Export administration Regulations (“EAR”). A US Person is a US Citizen, Lawful Permanent Resident, refugee or asylee.