Head of Operations & Business Management
Manna
Overview Join Manna's dynamic team as an Operations Supervisor in Tulsa! In this essential role within our live operations, you will report to the Operations Manager and play a critical role in the safe and efficient operation of our drones. This position places you at the heart of Manna's operational strategy, where your contributions will directly impact our mission to deliver a seamless, cutting‑edge and profitable service.
We achieve this through our in‑house designed and built aviation‑grade drones, streamlining deliveries from local businesses directly to consumers. What You’ll Do Lead and manage several Ground Operations Crews, including recruitment, hiring, managing and forecasting staffing levels
Monitor daily operations to ensure efficiency and safety standards
Track and order inventory and consumables, ensuring adequate supply
Conduct performance evaluations and provide feedback
Manage staff rosters, annual leave and sick days
Own the site PNL and profitability metrics for your base
Implement operational changes and process improvements, following the change management processes
Oversee staff onboarding, training, and assessments
Supervise and chaperone visitors to ensure compliance with site protocols
Process bi‑weekly payroll
Required Qualifications Minimum age of 18 years
2-3 years’ experience in operations, logistics, consulting, project management, or similar fast‑paced environment
High school diploma or equivalent`
A proactive, organised operations professional who thrives in fast‑paced environments
A problem‑solver who takes initiative and drives continuous process improvement
Physical Requirements Ability to work both indoors and outdoors in varying weather conditions
Be part of one of the world’s most advanced drone delivery operations
Help launch and scale Manna’s first US operations
Work with cutting‑edge autonomous aviation technology
Career growth opportunities within a rapidly expanding company
Comprehensive training and development program
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