Head of Operations Management (m/w/d)

MHW Search is partnering with an established, privately held real estate investment firm to hire a Director of Operations for its multifamily portfolio.

with a portfolio spanning multifamily and commercial assets. The Director of Operations will lead property operations across the firm’s multifamily portfolio and serve as the senior point of contact between ownership, regional leadership and onsite teams. The role has broad responsibility across property performance, people, budgeting, revenue and expense management, capital projects, and operating standards.

While the Director will be involved in portfolio strategy and financial performance, they’ll also be expected to stay close to the properties and teams, understand what is happening at the asset level, and step in where needed.

Oversight of multifamily property operations across a multi-state portfolio
Annual budgeting, forecasting and review of property financial performance
Revenue management, expense control and operating performance
Development and implementation of operating policies and procedures
Partnership with senior leadership on portfolio strategy and key operational decisions
Regular travel to properties throughout the portfolio

10+ years of multifamily property management and operations experience
Experience overseeing multiple communities and property-level teams
Strong understanding of budgeting, financial reporting and property performance
Proven experience leading and developing property management professionals
The position is based in El Segundo, and requires 5-days in-office, along with travel to the portfolio located in the West US.

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