Head of Technical Programme Management

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Technical Program Manager, Senior

Technical and solutions senior program manager responsible for leading agile cross-functional team of Systems, HW/SW Engineers, Test Engineers, Operations, Quality, Service, etc. from initial concept to deployment. Meets complex program goals for product performance, quality goals, regulatory compliance requirements, cost, schedule and development budget. Also responsible for working with Product Management, Marketing, and Customer Experience Designers to execute the product vision; Given our multitude of design and development partners, leads negotiations involving Business Development and Legal.

Drive the execution of program initiatives, applying AI, automation, and data analytics to solve complex business problems and deliver measurable value.

Drive execution of solutions inclusive of concept definition, requirements validation, architecture specification, and governance compliance to our Application Lifecycle Management framework.

Ability to translate customer problems into solution requirements.

Leads system integration planning, release management, and planning for demonstrations, proof of concepts and pilots.

Leads creating cross functional workstreams and driving execution for sales enablement, development and deployment.

Independently building relationships and working across all relevant areas of the solution business including Sales, Services, IT, Finance, Marketing, Product, Supply Chain, Engineering, and Support.

Works independently with business in defining proof of value and customer's return on investment.

Organizes and presents business, technical and program reviews/status to Senior Leadership using digital media, dashboards and JIRA agile project management tools.

Independently execute to program plan and budgets for multiple, large projects. Identify and mitigate risks; develop and implement risk mitigation plans. Motivate a project team to ensure solutions are reliable and of quality, in a highly collaborative fashion.

Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution. Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business. Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives.

Provides assistance with coordination of deliverables and project assets to assist the project team. Removes impediments and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance. Adjusts the plan per management guidelines as delays or obstacles are experienced.

Proactively identifies critical roadblocks, designs mitigation strategies, and provides executive leadership with data-driven recommendations for strategic pivots.

Utilize AI-powered reporting and business intelligence tools to generate actionable insights and support data-driven decision-making.

BS Electrical Engineering or Computer Science degree, or IT or Information Systems BS degree, MS preferred.

Minimum Work Experience (years)

5-8 years in roles demonstrating a blend of Engineering and Program Management; Scrum Master experience for products in a fast-paced environment a plus.

Self-motivated, results driven, manages risks, and thrives in an environment of uncertainty and continuous innovation.

Experienced team builder, great at collaboration and managing resources; Experience working independently and as part of a team to solve difficult technical, quality, cost, and schedule challenges; well versed in risk management practices.

Experience with AI-powered reporting or business intelligence tools.

Cost management.

Agile

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Additionally, all Zebra roles are eligible for cash incentive programs. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

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