IT SysAdmin

Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support.Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions.
Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business? Are you interested in helping to protect our nation's cyber interests? Join our growing team as a System Administrator supporting the NGA customer mission.
As a System Administrator (Desktop Support) you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.
Independently develops technical solutions for the management of software, hardware, configurations, and architecture. Provide troubleshooting support for systems hardware and software issues that are highly complex.
Performs advanced software installations and upgrades to operating systems and layered software packages.
Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
Provides guidance to less experienced personnel on workstation/server data integrity matters and the implementation of standard software and hardware solutions.
Leads complex data/media recoverability following a schedule of system backups and database archive operations.
Configure and maintain networked computer systems, including hardware, system software, and applications.
Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
Recognized subject matter expert in job area typically through advanced education and work experience.
Manages large projects with limited oversight from manager.
Train end-users on the proper use of hardware and software. May serve as a team or task leader (not a people manager).
May require after-hours or weekend support for mission, program, and special project support.
Requires Bachelor's degree or equivalent experience
~Thin Client using Virtual Desktop Infrastructure (VDI) Technology
Windows 11; Windows 10; Citrix; and SCCM
Configurations, VOIP phone
Home Directory and Profile Support Services
E-mail Support Services
Software Support Services

Strong writing skills (consistently document work completed)
Strong time management skills and ability to work flexible schedules to meet job requirements
Ability to move and lift computers, printers, monitors, and other hardware
Intelligence Community Experience preferred

Recognizing great achievements do not go unnoticed by bcore through service anniversaries, spot awards, and employee referral bonuses
You'll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.