Nurse Educator - Evening

The RN Trainer serves a dual role as an Access Registered Nurse delivering direct patient care across NSCH sites (60%) and as a clinical education and onboarding lead for the nursing team (40%). This position supports the sustainability of the Director of Nursing and Nurse Manager roles and the resilience of the RN Workforce by building out a durable RN onboarding structure, escalation pathway, and standardized workflows/SOPs, while remaining an active clinical presence that keeps training grounded in real site conditions.

North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. Comprehensive primary care.

Dental services.

Behavioral health care.

Care management.

Pharmacy services.

Nurse care management.

Insurance enrollment assistance.

NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services.

As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits.

We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.

North Shore Community Health's mission is to build healthy communities by providing exceptional care to all.

Healthy People | Vibrant Communities

We take our responsibility to ourselves, each other, and the NSCH Community very seriously. Integrity is the foundation of healthy relationships. To have courage is to have the fortitude to take risks and to extend one's behaviors, actions, and thoughts beyond one's comfort zone. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.

NSCH is committed to the health and well-being of its community, patients, and staff. We, North Shore Community Health (NSCH), are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Clinical Practice - Access RN (~60%)

Provides direct and indirect nursing care across Salem, Peabody, and Gloucester sites as assigned, including RN visits, medication refill management, and patient triage/assessment (telehealth and/or in-person).

Follows standing orders to complete nurse visits for chronic disease management, including but not limited to medication for opioid use disorder treatment, hypertension, diabetes

Administers immunizations (IM, sub-Q) and medications (oral, inhaled, nasal, IM, sub-Q; performs procedures including EKGs, suture/staple removals, wound care, ear irrigations, PPD placement/read, and vital sign assessment

Provides health education to patients and families to support self-management and self-empowerment in maintaining optimal health

Completes patient forms within RN scope of practice, including prior authorization forms

Coordinates with care team members outside the health center (specialists, visiting nurses) to support continuity of care

Covers Epic in-basket management across sites as needed to support continuity during staffing gaps

Provides triage coverage in partnership with site triage nurse teams

Collaborates and communicates with primary care providers and care team members — including huddle participation — to ensure quality, continuity of care, and a smooth clinical workday

Maintains accurate, timely documentation consistent with NSCH nursing standards

Helps provide RN access at whichever site has the greatest need — creating the cross-site visibility and lived experience as an RN needed to standardize training and workflows, and allowing for mentorship relationships and elbow support to happen organically

Training, Onboarding & Clinical Skills Mastery (~40%)

Designs, implements, and continuously improves a standardized new hire RN onboarding program (oversight of RN visit ramp-up, mentorship pairing, Epic RN workflow training including RN TH and on-site visits, RN skills competency checklists)

In collaboration with the DON and Director of Clinical Training, develops a clinical training program for continued education for the RNs based on the needs and deficiencies.

Develops a needs assessment survey for nurses to assess educational and training needs.

Develops Student RN Internship infrastructure in collaboration with Nursing Leadership

Develops and maintains a clear escalation chain/support structure for RNs facing clinical or workflow questions

Collaborates with the DON, site Medical Directors, and CMO to develop, review, and implement nursing workflows, SOPs, and standing orders (e.g., medication refill protocols, triage protocols, immunization administration)

Identifies workflow gaps or inconsistencies across sites through direct clinical access experience and proposes standardized solutions

Uses data trends from clinical practice to drive self-directed learning, performance improvement, and updates to training content

Tracks RN competency completion and documents training outcomes

Participates in nursing huddles/meetings across sites to reinforce training consistency and surface emerging issues

Supports the DON in nursing productivity and staffing initiatives by translating training/workflow needs into actionable plans

Current RN license in the Commonwealth of Massachusetts

Minimum 5 years of RN experience in an ambulatory/primary care or FQHC setting

Demonstrated ability to train, mentor, or precept other nurses

Strong working knowledge of EHR systems (Epic) including in-basket management

Ability to travel between Salem, Peabody, and Gloucester sites; some evening/Saturday coverage may be required

Sensitivity/skill working with complex patient populations (SUD, homelessness, serious mental illness, etc.)

Bilingual Spanish/Portuguese preferred

As a health center, NSCH ensures that all employees comply with the annual requirements for vaccinations and health screenings. All employees must be vaccinated against COVID-19 as a condition of their employment unless they have been granted a religious or medical exception. Proof of COVID-19 vaccination must be provided, and prospective employees must be vaccinated before their first day of employment, submitting their vaccination record and pre-hire paperwork. If you need to request an exemption from the vaccine requirement or have any inquiries regarding this policy, please get in touch with the Human Resources Department at View email address on click.appcast.io facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England's coastal charm just thirty minutes outside of Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. North Shore Community Health

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