Head of Operations **URGENT**

Special Events Supervisor
Located in Mesa, AZ

We’re hiring a Special Events Supervisor who will oversee operations within the Special Events Department while at various events. In addition, the Special Events Lead will act as an extension of the Special Events Manager by scheduling and staffing employees for events, ensuring customer service, providing event management, and resolving issues.

Responsibilities

Oversee and maintain event equipment and supplies.

Assist with scheduling and staffing.

Assist Operations in resolving issues and inquiries.

Movement of supplies and equipment to and from event locations, including towing trailers

Frequent movement and lifting of items over 25lbs.

Occasional work within weather elements to include but not limited to; heat, cold, rain, etc.

Develop and coordinate teamwork between events staff and operations staff.

Communicate with customers and maintain company integrity.

Maintains relationships with both internal and external stakeholders.

May be required to fill vacant spaces to complete staffing requirements.

Responsible for the retention or current accounts and the development of new sales activities

Maintains a relationship with current customers to provide closed‑loop communication.

Prepares monthly reports related to a specific set of criteria amongst customers.

May gather information related to competition and have a thorough understanding of competitors.

Understand GMR’s requirements and responsibilities as related to CON’s and other agreements.

Must be able to meet tight deadlines.

May be required to work some nights, weekends, and holidays.

Assist with employee questions and guidance.

Mentor employees

Assign personnel various tasks.

Assist in driving performance management.

Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc.

Responsible for compliance with and enforcement of company and/or department policies and procedures

Assist with QA/QI of Special Event Documentation Minimum

Required Qualifications

High school diploma or GED.

Minimum of 18 years of age.

Previous supervisory / training experience preferred

Arizona certified as EMT or Paramedic or obtain immediately with reciprocity.

FEMA 100, 200, 700 and 800

EEO Statement
Global Medical Response and its family of companies are an equal opportunity employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

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