Front Desk Receptionist - (M-F Evenings)

Property Description

our hotel blends laid‑back luxury with endless entertainment. With an outdoor resort‑style pool, family‑friendly activities, versatile meeting and event spaces, retail locations, and Margaritaville‑inspired restaurants and bars, you'll create unforgettable experiences for our guests. Kansas City, celebrated by Travel + Leisure, the Wall Street Journal, and the New York Times, offers a rich array of outdoor activities, cultural attractions, sports venues, and major events. Join our high‑energy team and help guests enjoy everything this growing city has to offer while embracing the Margaritaville state of mind.

Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.

Provide exceptional customer service, creating a positive first impression for guests

Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy

Assist guests with recommendations and information about local attractions, dining options, and hotel amenities

Maintain a clean and organized front desk area

Handle cash and credit card transactions accurately

Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!

Previous experience in a customer service role, preferably in a hotel or hospitality environment

Previous cash handling experience required

Proficiency in computer systems and knowledge of hotel property management software

Availability to work flexible schedules, including evenings, weekends, and holidays

High School diploma or equivalent

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Multiple Tiers of Medical Coverage

Dental & Vision Coverage

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays).

Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation