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Teller/Fulltime/Monday-Friday

Blackhawk Community Credit Union

Job Description Blackhawk Community Credit Union began in 1965 with the Fisher Body Division of General Motors- Janesville and office employees of UAW Local 95. Over the last 59 years we have grown in locations, membership and technology. We currently serve over 45,000 members and are committed to partnering with our community members during all stages of their lives. Our Mission is simple, empowering members to reach financial goals. From a toolbox to 10 different branches, Blackhawk Community Credit Union has grown into a financial institution that is proud to serve members across Southern Wisconsin and Northern Illinois.

It is for that reason that we offer competitive wages, and a comprehensive health, dental, and vision insurance package. We also offer paid time off, life insurance, disability, FSA, and 401K retirement benefits with employer match up to 5%.
Position could float to any credit union branch, with the exception of our Kenosha location.
Eight hour shifts between the hours of 8:15 am - 5:45 pm Monday through Friday; An average of two Saturdays per month between the hours of 8:15 am - 12:30 pm
Teller

Job Classification: Full Time
Welcomes members into the branch and provides friendly, helpful service that promotes financial education while using expert knowledge in deposit and convenient services products to process a variety of financial inquiries accurately and efficiently, account openings, service requests, and transactions. Secures credit union assets, balances transactions, and completes necessary reports.

Provides friendly, helpful service that promotes financial discipline through:

  • Recommending the best solution or guiding the member to the appropriate staff to accomplish the member’s needs and strengthen their financial well-being.
  • Utilizes expert knowledge in deposit and convenient services products to process routine consumer and business financial inquiries, transactions, and service requests including deposits, withdrawals, transfers, and purchase of negotiable instruments.
  • Fulfills member service requests including account maintenance, research, reconciliation, and correction.
  • Secures the credit union’s assets by handling cash and negotiable instruments in a consistent manner, properly identifying members, keeping member information confidential, balancing at the end of each business day, and completing necessary reports that summarize daily activities.
  • Maintains up to date knowledge and adheres to all regulations, policies, procedures, and standards that pertain to this position.
  • Complete required annual BSA training to ensure you understand your responsibilities that apply to BSA, including:
  • CIP (Customer Identification Program)
  • OFAC (Office of Foreign Assets Control)
  • High School Diploma or GED required.

Previous Teller experience or equivalent experience serving customers preferred. Cash handling experience preferred.
Must possess strong interpersonal skills, a positive attitude, and a desire to help people.
Project a professional image.

OTHER (PHYSICAL, MENTAL, AND VISUAL SKILLS)

Ability to accomplish the described responsibilities using computers and technology.
Occasional business travel.

Environmental Job Requirements
There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, strong drafts, or bright lights.

Blackhawk Community Credit Union is an Equal Employment Opportunity (EEO) employer. It is the policy of BHCCU to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Vacancy posted more than 2 months ago
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