Head of Food & Retail

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. The Frozen Supervisor is responsible for overseeing the daily operations of the frozen foods department, including merchandising, inventory management, customer service, product quality, and associate supervision. This position ensures the department maintains proper inventory levels, excellent product condition, attractive displays, and compliance with food safety and company standards while achieving sales and profitability goals.
Key Responsibilities Department Operations
Supervise daily frozen department activities to ensure products are stocked, rotated, and presented according to company standards.
Maintain department conditions that support sales, customer satisfaction, and operational excellence.
Execute merchandising plans, promotional displays, seasonal programs, and sales initiatives.
Monitor inventory levels and coordinate replenishment activities.
Provide direction, coaching, and daily supervision to frozen food associates.
Train associates on stocking procedures, inventory rotation, food safety, and customer service expectations.
Promote teamwork, accountability, and a customer-focused culture.
Support associate development and communicate company initiatives effectively.
Merchandising & Inventory Management
Ensure frozen products are properly stocked, faced, and merchandised.
Monitor inventory movement and communicate ordering needs to department leadership.
Minimize shrink through proper rotation, inventory control, and handling procedures.
Assist with receiving, stocking, and inventory counts as required.
Customer Service
Deliver exceptional customer service and assist customers with product selection and inquiries.
Resolve customer concerns professionally and promptly.
Promote a positive shopping experience by maintaining a clean, organized, and well-stocked department.
Support company service initiatives and customer loyalty efforts.
Food Safety & Compliance
Ensure compliance with food safety, sanitation, and company operating standards.
Monitor freezer temperatures and product conditions to ensure quality and safety.
Maintain proper product rotation and handling procedures.
Support department readiness for audits and inspections.
Financial Performance
Support achievement of department sales, labor, gross profit, and shrink goals.
Assist leadership in identifying opportunities to improve department performance.
Support efficient use of labor and department resources.
Competitive wages paid weekly

• Access to up to 50% of your earned wages before payday, via our partnership with Stream
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Building the future of food and well-being starts with you. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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