Head of Operations & Business Management

In the role of Operations Supervisor, the successful candidate will support site leadership in managing daily operations, ensuring that all activities align with organizational goals and operational standards. They will address operational challenges, provide hands-on assistance, and contribute to effective solutions. This role involves relaying site information to team members, fostering a positive environment, and managing various responsibilities as needed. The Operations Supervisor will also assist in maintaining high standards of safety, quality, and efficiency.

Safety: Promote a safety-driven culture ensuring proper training and PPE and maintain compliance with safety regulations.

Compliance: Assist withcontract execution and adherence to procedures to ensure functionality of process systems.

Monitor project \ performance, maintaining quality standards, and coordinating problem resolution.

Foster a positive work culture, manage resources, communicate goals, and mentor team members.

Customer Obsessed: Build and maintain customer and vendor relationships,address issues promptly and effective communication with the client when required.

Support cost-saving initiatives, assist with budgeting, and implementing process improvements.

Supports site leadership in managing team performance. Liaising with site leadership, staff, and external stakeholders.

Assigns personnel to shifts and plans daily schedules. Ensures process control and quality assurance.

Reviews water reports, and prepares related documentation. Make adjustments to the process as it relates to laboratory data.

Establishes operations and maintenance schedules and diagnoses equipment failures.

People Management Promote a positive work culture.

Manage resources.

Safety Management Implement and enforces safety protocols.

Conduct regular safety training performance.

Compliance Oversight Oversee contract execution.

Operational Reliability Monitor project performance.

Maintain quality standards.

Customer Relations Build and maintain customer relations.

Assist in improving customer experience.

Monitor financial transactions and optimize resource utilization.

Facility Management Support the Operations Manager or Site Leader with facility operations and troubleshooting.

Typically spends 75% of time in an operations environment and 25% of time in an office environment.

May serve rotational 24-hour emergency on-call.

May be exposed to possible operations hazards including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water and electrical hazards.

High School Diploma/GED is required.

A degree in a related field (24 credits in Chemistry is a plus) or equivalent related experience.

Five to seven years in various positions within a water / wastewater treatment environment.

Understanding of water treatment process.

PPE (Personal Protection Equipment) proficiency.

PC skills and knowledge of word processing, spreadsheet and presentation software for preparing work related reports, charts, graphs and data submittal requirements.

Ability to use computer systems for preparing work orders and purchase requisitions.

Demonstrated commitment to compliance with applicable laws and regulations, the Company’s Code of Business Conduct and other Company policies and procedures.

Required Certification/Licenses/Training:

HAZWOPER (Hazardous Waste Operations and Emergency Response) Level I and II certification if required by site.

Forklift certification if required by site or any other certifications as required.

Knowledge of current and pending water treatment standards, regulations and federal, state and local laws and codes if helpful.

Requires close visual observation to detect process non-conformance and machine malfunction.

Additional Information Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.