Veterinary Client Service Rep

Your life-changing work will range from the hands-on-care of facilitating outpatient treatments to support services including admitting and discharging patients. Customer service experience (1-3 years preferred)

Proficiency with computer software and data entry

Passion for animal care and a strong work ethic

Prior experience working with animals or in a veterinary setting is preferred but not required

Animal Medical Clinic is looking for a Client Service Representative to join us as part of the Thrive Pet Healthcare community.
At Animal Medical Clinic, although we are large, you’ll feel the warmth and culture of a small hospital. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local culture with the benefits of Thrive's national resources.

Animal Medical Clinic is a general practice located in Peachtree City, GA focusing on wellness/sick exams, preventative care, surgeries, and dentistry. We pride ourselves on providing the highest quality of veterinary care to each patient and to serve our clients, patients, and team members with professionalism, compassion, and integrity. Teamwork and exceptional customer service are all equally important.

We are open Monday - Friday 7a - 6p and Saturday 8a - 5p, serving the Peachtree City, Fayetteville, Tyrone, and Newnan communities.

Appointment scheduling and calendar management

Cash handling and payment processing

Answer multi-phone line, respond to emails, address client needs, and provide information about our services

Assist with the cleaning and care of the hospital facility

Facilitate communication between clients, medical team, and veterinarians

Customer conflict resolution and de-escalation

Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients

Be willing to guide, mentor, and support fellow team members

Our vast, diverse, and free library of continuing education courses - ThriveU

Live, virtual interactive workshops to develop valuable leadership skills

Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

Expert advice, support and network discounts for fertility and family planning

Pet perks and veterinary service discounts

Student loan support tools and assistance

*Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements.

Compensation negotiable based on credentials and experience with a hourly pay rate starting at $15 - $16/ hour. Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people—through mentorship, leadership programs, continuing education, and well-being initiatives—so teams can grow and feel supported. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simpler— giving families the peace of mind their pets deserve.