Help Desk Support/Technical Support - Remote
$70k - $80kTalener
Our client is an international law firm based in Boston, MA that focuses on serving clients across multiple industries on select matters, such as litigation, private equity, finance, wealth management, and technology. Help Desk Analyst
You will be responsible for white glove technical support services for internal and external customers. This will include troubleshooting hardware and software applications and providing Tier 1 resolution support via office, phone, and remote.
1-2+ years’ experience in a technical support role
Windows/O365 knowledge
ServiceNow
End user support & onboarding (White glove)
Conference room support (Zoom shop)
AI usage and support
Previous experience in legal, financial services, hedge funds, professional services, or similar
70-80K base salary plus an annual cash bonus
If you are interested, please apply directly for immediate consideration or reach out to James Eppich at View email address on click.appcast.io.
Vacancy posted 3 days ago
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