Help Desk Support/Technical Support - Remote
$70k - $80kTalener
Our client is an international law firm based in Boston, MA that focuses on serving clients across multiple industries on select matters, such as litigation, private equity, finance, wealth management, and technology. Help Desk Analyst
You will be responsible for white glove technical support services for internal and external customers. This will include troubleshooting hardware and software applications and providing Tier 1 resolution support via office, phone, and remote.
1-2+ years’ experience in a technical support role
Windows/O365 knowledge
ServiceNow
End user support & onboarding (White glove)
Conference room support (Zoom shop)
AI usage and support
Previous experience in legal, financial services, hedge funds, professional services, or similar
70-80K base salary plus an annual cash bonus
If you are interested, please apply directly for immediate consideration or reach out to James Eppich at View email address on click.appcast.io.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Help Desk Support/Technical Support - Remote in Boston, MA vacancy
$65k - $80k
...with the Associate IT Support Manager to identify, escalate, and help remediate unusual, recurring, or high-impact incidents. Maintains... ...review and approval. Identifies opportunities to improve Help Desk workflows, efficiency, and overall client service experience....SuggestedWork at officeRemote workHome officeChoate Hall & Stewart
Boston, MA1 day ago- ...Job Title: Help Desk Analyst Location: Boston, MA (Onsite) Duration: 6 MOnths Detailed Description of Services: • Support / troubleshoot a wide range of software applications and hardware systems for our end user community to enable them to complete their job...SuggestedWork at officeRemote work
Compu-Vision Consulting
Boston, MA5 days ago $70k - $80k
...Senior Helpdesk Analyst (Tier 2/3) As Senior Helpdesk Analyst (Tier 2/3), you will be a senior member of the Desktop Support team, delivering best in class support to Vanderweil internal clients. You will have opportunities to work with new technology and latitude to...SuggestedVanderweil Engineers
Boston, MA4 days ago$37.5 per hour
...For more information, click here. The Senior IT Service Desk Technician serves as a key escalation point within the Service... ...Information The expected salary range for this position (Senior IT Analyst) in US-MA-Boston is between $37.50 per hour and $50.96 per hour...SuggestedHourly payTemporary workFor contractorsWork experience placementWork at officeSuffolk Construction
Roxbury, MA1 day ago$70k - $80k
Talener is seeking a Help Desk Analyst in Boston, MA to provide white glove technical support for internal and external customers. The position requires 1-2+ years of technical support experience and knowledge in Windows/O365, ServiceNow, and mobile device management. The...Suggested- A leading educational institution in Boston is seeking a Service Desk Specialist I to provide first and second level IT support. The ideal candidate will assist clients with various technology services, ensuring a positive experience. A Bachelor's degree or equivalent...
- Ser Group is looking for a full-time Service Desk Specialist in Boston, Massachusetts. This role requires passion for IT support and a strong customer-first mindset. Responsibilities include troubleshooting customer inquiries, providing effective support, and collaborating...Full time
- ...Description: Position Summary The Part-Time IT Systems Support Analyst provides support in maintaining Quincy College's IT... ...asset management, basic network support, security monitoring, and help desk services. The position requires flexibility to support college...Part timeWork experience placementCasual workAfternoon shift
Quincy College
Quincy, MA2 days ago - ...system is the agency's child support enforcement IT system. Position Overview: A&F IT is looking for a Technical Systems Analyst to help enhance and support the COMETS HD system, the platform used by the Child Support Services Division at the Department of Revenue...Full timePart timeWork experience placementWork at office
Exec Office of Administration and Finance
Chelsea, MA5 days ago - ...Sr. Technical Salesforce Business Analyst This role is hybrid onsite one day per week in Boston. Applicants MUST be able to attend ONSITE interview, this is mandatory part of the hiring process. Marchon's client is seeking a Sr. Technical Salesforce Business Analyst...1 day per week
Marchon Partners
Everett, MA4 days ago - ...Job Description The IT Business Analyst provides analytical services and supports the development of project work products Analyzes client requests for proposals and providing development support of proposal responses Ensures quality work products are delivered...Permanent employmentWork experience placementLocal areaRemote work
Kavaliro
Boston, MA2 days ago $114.11k - $148.35k
...Technical Business Analyst The Technical Business Analyst (TBA) serves as a critical liaison on the technical aspects of any systems level projects between technical teams and business stakeholders including ePMO project managers and department product managers. This...Work at officeThe First Church of Christ, Scientist
Boston, MA2 days ago- A leading consulting firm is seeking a Technical Business Analyst in Boston, MA to support their Aesthetics Business Unit. The ideal candidate will have significant experience in business intelligence, SQL, and data analytics, bridging business needs with technical capabilities...
$68k
...Job Description: Title: Service Desk Technician (Desktop Lead) Unit: MCCC Department: Information Technology Reports To: CIO Date: May 2026 Job Summary The Service Desk Technician (Desktop Lead) serves as the primary point of contact for advanced...Local areaRemote workRoxbury Community College
Boston, MA4 days ago$56.25k
...in exploring the possibilities We Want to Talk to You! The Difference You Make: The Bloomberg System Configuration & Trade Support Analyst is responsible for the configuration, maintenance, and oversight of Bloomberg systems supporting trading activities within an...Hourly payFull timeWork experience placementShift work- ...VDI Technical Support Analyst, AVP Business Analyst Quincy, MA Banking JO-1804-584 You will be joining one of the nation... ...organization. Our client is seeking a Business System Analyst to help with a global VDI (Virtual Desktop Infrastructure) program focused...Flexible hours
The Ceres Group
Quincy, MA2 days ago - ...Help Desk Specialist Job Location: Boston, MA Duties and Responsibilities Include: The IDCS Readiness Mobile Specialist 2 will be a Transit Applications team member supporting both the Inventory Data Collection System (IDCS) devices as well as Trapeze EAM mobile...Work at officeRemote workFlexible hours
Staffing LLC
Boston, MA4 days ago - ...system applications and customers, including issue resolution, tracking and status reporting. They will monitor a high-volume Support Desk located on the trading floors to provide first-level support to users of investment and trading applications. They will work with...Work experience placementWork at officeShift workNight shiftRotating shiftWeekend work
CERES Group
Boston, MA3 days ago - ...I’m partnering with a well-established, highly respected Boston-based professional services firm to hire a Help Desk Specialist for their internal IT team. This is a great opportunity for someone who enjoys being the go-to person for technical support and thrives in...Work at officeRemote workMonday to Friday
Cannon Search Partners
Boston, MA25 days ago $37.06k - $52.94k
...relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity The Technical Support...Full timeInternshipLocal areaRemote workWorldwideFlexible hoursEBSCO Information Services
Boston, MA8 days ago- ...IT Support Analyst Boston, Massachusetts, United States About the Job We are looking for an IT Analyst to design and implement functional and cost-efficient IT systems. IT Analyst responsibilities include prioritizing user requirements, overseeing system upgrades...
recruiterboom
Boston, MA1 day ago $60.84k - $76.05k
...Qualifications : Bachelor’s degree in computer science or a related field. A minimum of 2 years of professional experience in IT support, help desk, or a similar technical role. Must be comfortable working across and with multiple senior executives and stakeholders....Full timeWork at officeLocal areaRemote work3 days per weekMassachusetts Municipal Association
Boston, MA1 day ago- ...: Technical Support Specialist iMotions - US: Boston Position Overview: Join iMotions as a Technical Support Specialist to help researchers gather insights into human behavior, cognition and emotions. iMotions offers industry-leading solutions for human behavior...Work at officeRemote workWork visa
iMotions Inc
Boston, MA1 day ago $65k - $75k
...Support Analyst - Integrations & Analytics Atlanta, Boston, Louisville Global restaurant... ...new technology and develop processes to help other team members, grow within our company... ...Prolonged periods of sitting at a desk Prolonged periods of typing and working...Full timeRemote workFlexible hoursCrunchTime
Boston, MA18 days ago- ...Charles River (CRD) Support Analyst Business Analyst Boston, MA JO-1507-116 Primary Responsibilities Work with end users to derive and document business and/or functional requirements (20%) Support end users with system questions/issues and work with...
The Ceres Group
Boston, MA4 days ago - ...including Outlook, Word, Excel, and PowerPoint · Basic understanding of medical imaging technology, DICOM and PACS storage systems is helpful, but not required. · Ability to identify and assist with the implementation of process improvements. · Education · College...Full timeWork experience placementWork at officeRemote workFlexible hoursShift workWeekend work
Hologic
Boston, MA2 days ago $82.75k - $123.46k
The Commonwealth of Massachusetts seeks a Technical Systems Analyst to enhance the COMETS HD system, which supports the Child Support Services Division. The successful candidate will lead requirements gathering, translate requirements into functional specifications, and...Full time$22.28 per hour
...Position Overview The Technical Support Analyst provides intermediate-level customer support for IDR Gateway sign-up, sign-in, organization setup, organization association, and user management activities, while also supporting related research, analysis, and operational...Contract workWork at officeAll shiftsShift workWeekend workDay shiftASM Research, An Accenture Federal Services Company
Boston, MA5 days ago$46.99k - $122.4k
Position Summary The Business Support Senior Analyst serves as a critical bridge between Third Party Revenue Cycle business operations and IT teams, managing the end-to-end production support and project lifecycle, troubleshooting critical incidents, identifying opportunities...Hourly payFull timeTemporary workWork at officeLocal area- A leading tech consulting firm is seeking a Technical Business Analyst for a contract role in Cambridge, MA. The position focuses on gathering reporting requirements, developing test cases, and coordinating release processes, particularly in the context of SAP and Oracle...Contract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Support/Technical Support - Remote. Be the first to apply!
Related searches
- remote support technician Boston, MA
- junior IT service management analyst Boston, MA
- personal computer support technician Boston, MA
- customer support analyst Boston, MA
- systems support technician Boston, MA
- help desk administrator Boston, MA
- decision support analyst Boston, MA
- technical support assistant Boston, MA
- technical analyst Boston, MA
- technical assistant Boston, MA