Head of Programme Management

Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct‑to‑customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting‑edge products that meet the evolving needs of our clients.

Drive cross‑functional execution for Lab37's robot, software, manufacturing, operations, pilot, and deployment initiatives. This role is responsible for turning product and business priorities into credible plans, clear milestones, launch readiness, and measurable learning from pilots and the field. You will work across Product, Engineering, Manufacturing, Operations, Deployment, Support, Data, and Finance to keep complex programs moving with clarity, accountability, and appropriate rigor.

Own execution for assigned robot, software, pilot, deployment, manufacturing, or operational programs from planning through launch and post‑launch iteration.

Convert product and business goals into actionable program plans with clear owners, milestones, dependencies, risks, decision points, and success criteria.

Contribute to the org‑wide roadmap by keeping timelines, workstreams, risks, blockers, and dependencies current across Product, Engineering, Manufacturing, Operations, Deployment, Support, Data, and Finance.

Manage program cadence: Coordinate the work required to ensure new robot capabilities, software releases, pilots, and deployments are ready across product requirements, engineering readiness, operational readiness, support readiness, deployment planning, and success metrics.

Support pilot operations: Help plan and manage internal and external customer pilots, including pilot scope, operating cadence, metric reporting, issue tracking, customer/internal feedback, engineering follow‑through, and post‑pilot recommendations.

Partner with Hardware Engineering, Software Engineering, Manufacturing, and Operations to manage integration risks, hardware/software dependencies, V&V inputs, reliability improvements, release readiness, and field issues.

Support technical escalation and field feedback loops: Ensure pilot, field, support, and development‑system issues are captured, classified, routed, escalated, resolved, and reviewed; help translate recurring patterns into product and engineering priorities.

Improve how teams plan, communicate, track readiness, measure progress, and learn from the field without creating unnecessary process or duplicative reporting.

Synthesize complex technical and operational issues into concise updates, risk summaries, decision documents, and leadership communications.

3+ years of experience in program management, technical program management, product operations, engineering program management, product management, operations, or a related cross‑functional execution role.

Experience driving complex cross‑functional programs involving hardware, software, manufacturing, operations, deployment, support, or fielded technical systems.

able to understand engineering dependencies, hardware/software integration risk, release constraints, reliability issues, and technical trade‑offs.

Demonstrated ability to bring structure to ambiguous programs without slowing teams down or adding unnecessary bureaucracy.

able to define owners, milestones, dependencies, risks, decisions, and follow‑through in fast‑moving environments.

comfortable using telemetry, operational data, support trends, product metrics, and pilot results to assess program health and guide decisions.

able to work effectively across Product, Engineering, Manufacturing, Operations, Support, Finance, Deployment, and Data.

able to surface risks early, drive alignment, and move work forward without waiting for perfect information.

Experience in robotics, automation, hardware/software products, food technology, restaurant technology, manufacturing systems, logistics, connected devices, or other operationally complex environments.

Experience with pilot programs, customer deployments, production launches, field operations, or support escalation processes.

Familiarity with V&V, reliability testing, manufacturing readiness, product acceptance, release management, certification, or launch readiness processes.

Experience working with telemetry, fleet monitoring, operational analytics, support systems, or product health dashboards.

This role is based in our Warrendale office. As a company driven by invention and continuous change – we are constantly reimagining our industries, building new products, and refining how we operate. That’s why all of our office‑based teams work onsite, five days a week.

You may also be eligible for equity awards and an annual performance‑based bonus.

Benefits Summary (USA Full‑Time Exempt Employees)

Medical, dental, and vision insurance (multiple plans, incl. Company‑paid life and disability insurance (short‑ and long‑term).

Optional supplemental life insurance for self, spouse, and children.

Health Savings Account (HSA)

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

8 paid holidays per year

As set forth in ATOMS Careers page’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Disabled veteran

Recently separated veteran

Active duty wartime or campaign badge veteran

Armed forces service medal veteran

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