Front Desk Receptionist: Monday - Friday

Company: Rebound Orthotics & Prosthetics, Inc.

Location: WestHealth, 2805 Campus Dr, Ste 101, Plymouth, MN 55441

Schedule: Monday-Friday, 8:00 AM - 4:30 PM

Overview
We are seeking a dynamic and highly organized Front Desk Administrator to serve as the welcoming face of our organization. This role is vital in ensuring smooth daily operations by managing front desk activities, providing exceptional customer service, and supporting administrative functions. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills to foster positive interactions with clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and friendly environment.

Key Responsibilities

Greeting and assist patients and visitors in a professional and friendly manner

Answer and manage incoming phone calls

Schedule patient appointments and coordinate calendars

Proactively contact patients to arrange appointments

Learn and utilize patient management software ( Opie )

Manage office email and text communications

Order office and clinical products as needed

Receive and organize inventory; put products away appropriately

Maintain a clean, organized, and welcoming office environment

Provide occasional coverage at Buffalo or Waconia office locations as needed

Qualifications

Proven office management or administrative experience in a fast-paced environment

Strong computer literacy and comfortable learning new software system

Excellent organizational skills with the ability to prioritize tasks effectively

Customer service experience demonstrating professionalism in client communication and support

Ability to work independently and as part of a team

Prior administrative or medical office experience preferred, but not required

Dress Code

Business casual or scrubs required

Not permitted: athletic wear, jeans, sandals, slides, or open‑toed shoes

(Available after 3 months of employment)

401(k) plan

End‑of‑year bonus

Paid mileage outside of regular business travel

This position is based in a professional healthcare setting with a strong emphasis on patient care, teamwork, and efficiency.

#J-18808-Ljbffr Rebound Orthotics & Prosthetics, Inc.