Head of Programme Management

North Community Counseling Centers (NCCC) is a nonprofit, mental health and addiction agency that has been providing essential services since 1968. We’re on a mission to assist people in the community to achieve their maximum potential by providing behavioral healthcare services in a healthy, comfortable, and safe environment. With five locations and home- and school-based programs, NCCC is able to offer solutions to challenges related to mental health and addiction. In addition to therapy, NCCC offers case management, substance use disorder treatment, and youth and adolescent programming. We invite you to join our team and start changing lives today.

The Residential Program Coordinator assists in overseeing the day-to-day activities within North Community Counseling Centers Residential Services. Quality assurance, documentation, and supervision are core functions for this role. Assist with facilitating referral and intake process for new residents

Perform tasks and services necessary to maintain daily operations of a residential care facility

residents

Attend all mandatory meetings and trainings on Medication Administration, Emergency Safety, Standard Precautions, First Aid & CPR training

Provide supervision to direct support professionals and shift lead

Conduct additional services requested by the clients or their service team that may improve their quality of life, health and safety.

Review daily resident logs and shift logs

Quality assurance of medication and financial records

Observe Direct Support Professionals as they assist residents with ADLs

Provide verbal and written performance feedback to staff on a continuous basis

Ensure staff are scheduled to cover all houses and all shifts 24/7.

Maintain an efficient communication system for client schedules, food menus, and documentation due dates.

Serve as a role model of appropriate behavior and social skills in the home and the community.

Conduct additional services requested by the clients or their service team that may improve their quality of life, health and safety.

Degree in Human Service field preferred.

21 hourly. Overtime eligible.

Flexible schedule

Guaranteed paid holidays

Mileage reimbursement

Health insurance

Health Savings Account (HSA)

Dental insurance

Employee Assistance Program (EAP)

Company Paid Life Insurance, Short Term Disability and Long Term Disability

Supplemental Life and AD&D Insurance

Professional development assistance

Retirement plan with company contribution

Tuition reimbursement

North Community Counseling Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.