Head of Project Management

We are seeking an accomplished Project Manager to join our Project Management Services team. In this role, you will play a pivotal part in overseeing and executing projects aimed at enhancing the quality of life and services for the communities we serve. The ideal candidate will possess a strong project management background, exceptional leadership and communication skills, and an understanding of community management principles and practices.
Project Planning and Execution:

• Develop comprehensive project plans, defining objectives, timelines, resources, and budget requirements.
• Lead and facilitate project kick-off meetings, ensuring clear communication of project goals and expectations.
• Oversee project execution, monitoring progress, and making adjustments as necessary to ensure on-time and on-budget completion.

# Build, lead, and motivate cross-functional project teams, including internal staff and external contractors or vendors.

• Delegate tasks and responsibilities, ensuring that team members understand their roles and are aligned with project objectives.
• Provide guidance and support to team members, resolving conflicts or issues that may arise during project execution.

# Serve as the primary point of contact for all project-related communications with HOA board members, homeowners, and other stakeholders.

~ Maintain transparent and effective communication, keeping stakeholders informed about project progress and addressing any concerns or inquiries.

# Budget and Resource Management:

• Develop and manage project budgets, ensuring that expenditures stay within approved limits.
• Allocate and optimize resources effectively to meet project goals while minimizing waste or inefficiencies.

# Risk Management:

• Identify potential project risks and develop mitigation strategies to minimize disruptions and delays.
• Proactively assess and address issues that may impact the successful completion of projects.

# Maintain thorough project documentation, including project plans, status reports, and meeting minutes.

~ Coordination with Public and Private Agencies:

• Establish and maintain relationships with relevant public and private agencies.
• Coordinate project approvals, permits, and inspections in collaboration with these agencies.

# Quality Control:

~ Implement quality control processes to ensure that project deliverables meet the specified standards and expectations.

Conduct business at all times with the highest standards of personal, professional and ethical conduct.

• Proactively look for new opportunities to sell supplies, materials, and services to new and existing clients.
• Manage the hiring and performance of vendors while ensuring compliance with FirstService Residential’s policies and procedures including ongoing Vive certification.
• Write, create, effectively communicate, and implement guidelines and procedures in support of policies, culture, and operational needs.
• Proactively manage the ongoing adherence to all guidelines and procedures implemented.
• Seek to use environmentally sustainable materials, processes, tools and supplies.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.
• Provide regular updates and reports to designated management team contact(s).
• Other projects and opportunities as may be deemed necessary and appropriate for this position.

Supervise coordinator and administrative positions.

Bachelor's degree in a relevant field (e.g., Project Management, Business Administration, Engineering, Construction Management, Communications) is preferred.
Proven experience in project management, with a track record of successfully managing projects in the HOA industry or a related field.
PMP certification is a plus.

Proficiency in project management software and tools to facilitate project planning, execution, and monitoring.

• Strong leadership and interpersonal skills, with the ability to motivate and lead project teams.
• Problem-solving and critical thinking skills, with the ability to proactively address project issues.
• Strong organizational and time management skills, ensuring projects are completed efficiently.
• Proficient in speaking, reading and writing English as this position requires interfacing verbally with the public, tenants, their peers, supervisors and executives.
• Challenges commonly held assumptions and originates new solutions with cross-functional partnership.
• Creates outstanding customer loyalty with both internal and external customers by delivering on our commitments of being genuinely helpful and providing the highest value of service.

Tools & Equipment Used:

• General office equipment.
• Tools and software common to the project management industry.
• Trello, management software.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have finger dexterity for typing/using a keyboard.
• Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts and dust.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Travel:

Job may require travel throughout our operational areas and different regions of the West Region including, but not limited to California, Nevada, and Arizona. This position requires travel to project sites, as well as regular meetings with clients.
Medical, dental, and vision plans (full time and those working 30+ hours)

• Part-time 20+ hours qualify for dental and vision
• Time off including vacation, sick, and company paid holidays
• Tuition reimbursement
• Legal services
• Domestic partner coverage
• Health savings account
• Flexible spending accounts

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. we will respond in accordance with Local Law 144, within 30 days.