Head of Operations Management (m/w/d)

Operations ManagerPay Range: $19.5 per hour - $22.5 per hour*Within the range, individual pay is determined using various factors, including work location and experience. Raising Cane's makes no guarantee that any associate will earn any bonus and reserves the right to change or terminate any or all of its bonus programs at any time, with or without advance notice.Your Role at Raising Cane's:The Operations Manager is responsible for supporting the Restaurant Leader in leading operational excellence of the restaurant and upholding Raising Cane's standards and culture in all areas of restaurant operations.The physical work environment includes working in a fast-paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.Your Impact and Responsibilities:Purpose of the position:Executes restaurant operations functionsActs as manager on duty and opens and closes the restaurantManages cash handling and ensures accountabilityGeneral to the role:Enforces Raising Cane's policies and standardsExecutes shift management meeting Raising Cane's operations and safety standardsUses required tools, forms and logs to support shift execution, document results and take corrective action when neededDeploys crewmembers during a shiftProvides exemplary customer serviceUtilizes reward and recognition program for the crewmembers in the restaurantAuthorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)Ensures cleanliness of the restaurant and ensures the facility is in good working orderCompletes other duties as assignedClassification: Non-ExemptRequirements for Success:Detail-oriented, organized and able to manage multiple priorities that may be constantly changingSelf-driven, flexible, and highly energetic with strong analytical, written and verbal communication skillsAble to work effectively and efficiently both independently and collaborativelyAble to recognize and analyze problems, set goals, create plans and convert plans into action to solve problemsProficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quicklyAble to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training3+ years of restaurant or retail management experienceNew restaurant opening experience preferredMust be 18 years of age or olderHigh school diploma or equivalent required, some college preferredHow We Reward You:Free meals while working shifts at Raising Cane'sGenerous compensation package with bonus opportunitiesMedical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associatesPre-Tax Dependent Care Flexible Spending Account401K with company matchPaid time off, paid holidays, bereavement/funeral leave and Leave Share ProgramDiscounts at theme parks, gym memberships, and much moreOpportunity to give back to your communityHands-on paid training to prepare you for successOn-Going Career & Leadership DevelopmentOpportunities for growth into management positionsContinuous education assistance and scholarshipsLucrative associate referral bonusIncome protection including Disability, Life, and AD&D insurance**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.Raising Cane's makes no guarantee that any associate will earn any bonus and reserves the right to change or terminate any or all of its bonus programs at any time, with or without advance notice.You're wanted here:We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.Raising Cane's is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Raising Cane's complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team via email at View email address on click.appcast.io.