Phlebotomy/Phlebotomist

Job Details:

Job Title: Phlebotomy - Phlebotomist I
Location: Mission Viejo, CA 92691
Worksite: 26800 Crown Valley Pkwy, Mission Viejo, CA 92691
Job Type: Contract
Contract Duration: 5+ months contract with possible extension
Hours: 40 hours/week
Schedule: Weekdays
Shift: 8:00 AM-5:00 PM
State Credential/License: California
Job Summary:
The Patient Services Representative I (PSR I) serves as the primary point of contact for patients visiting the laboratory. The position combines phlebotomy, specimen processing, patient service, and administrative responsibilities .
The PSR I will collect high-quality blood specimens, prepare samples for laboratory testing, maintain accurate documentation, and provide patients with a professional and reassuring experience.
The ideal candidate should have strong phlebotomy skills, attention to detail, excellent patient service, and the ability to work accurately and independently in a fast-paced environment.
Key Responsibilities:
Perform venipuncture and blood specimen collection accurately and safely.
Collect and process both clinical and forensic specimens according to established procedures.
Perform blood collections on pediatric and geriatric patients .
Explain collection procedures to patients and create an atmosphere of trust and confidence.
Prepare specimens for laboratory testing.
Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain required records and documentation.
Follow established practices, procedures, and safety standards.
Maintain a safe and professional environment.
Protect the confidentiality and accuracy of patient information.
Provide excellent customer service and promote a positive image to patients, clients, employees, and the public.
Work independently with minimal onsite supervision.
Maintain quality and error-free work in a fast-paced environment.
Demonstrate organizational commitment and focus on process excellence.
Perform additional duties as assigned based on operational needs.
Required Qualifications:
High school diploma or equivalent - REQUIRED.
Minimum 6 months of phlebotomy experience - REQUIRED.
California state credential/license requirement applies to this position.
Excellent phlebotomy skills, including pediatric and geriatric collections .
Ability to perform quality, accurate, and error-free work in a fast-paced environment.
Ability to work independently with minimal onsite supervision.
Keyboard/data-entry experience - REQUIRED.
Ability to maintain accurate records and documentation.
Strong attention to confidentiality and patient information accuracy.
Preferred Qualifications:

• 1+ year of phlebotomy experience - preferred.
• Medical Assistant or Paramedic training - preferred.
• Phlebotomy certification - preferred.
• Previous customer service experience in a retail or service environment - preferred.