Dental Receptionist or Front Desk Dental Receptionist

We are a dynamic and rapidly expanding Dental Support Organization (DSO) led by passionate dentists and entrepreneurs. With 7 practices across Southern California, we are committed to building a patient-centered, team-driven culture that transforms the dental experience. As we scale, we're looking for a creative, resourceful, and driven staff to help us share our story, strengthen our brand, and engage our growing network of patients and team members.
The Dental Office Receptionist oversees appointment scheduling, manages patient communications, verifies insurance, collects payments, and supports clinical staff by maintaining an optimized daily schedule. The receptionist is the face of the office—answering phones, greeting patients, updating records, and being the first and last point of contact during each visit.
Schedule: Monday - Friday 8am - 5pm
Bilingual Armenian Required

High School Diploma or equivalent required

• 2+ years of experience working at a dental front desk
• Knowledge and experience with dental treatment plans, PPO & Medical insurance requirements
• Strong background in customer service
• Insurance verification (full PPO breakdown and ability to give accurate insurance estimates, medical authorizations & preauthorizations)
• Ability to multitask front office duties including answering phones, scheduling, check-in/out, and verification
• Strong communication skills to present and explain treatment plans and financial options to patients
• Experience with Dental Software (Open Dental and Practice by Numbers)
• Working knowledge of dental procedures and terminology

update patient information and insurance data as needed
Register new patients, explain office policies, and provide necessary forms (welcome letter, information sheets, etc.)
Check voicemails before the morning huddle; Present treatment plans to patients and make financial arrangements when needed
Confirm patient appointments 48 hours in advance via phone, text, or email
Maintain a clean and organized reception and file area
Comply with all HIPAA, OSHA, and infection control standards
Support community outreach efforts, such as local events, sponsorships, or health fairs
Post or coordinate social media updates in line with office guidelines
*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law