Head of Direct Sales

Sales Manager

Directs the sales activities of the dealership by performing the following duties personally or through subordinate supervisors. Ensures that all federal, state, local and company policies are followed. Essential duties and responsibilities include hiring, training, motivating, counseling, and monitoring the performance of all salespeople. Directs sales staffing and training in ways that will enhance the development and control of our sales process. Handles all activities at the sales desk, ensuring proper conduct at the sales desk at all times. Monitors and directs the assistant sales manager's daily activities. Responsible for tracking all daily activities to include: customer traffic, phone traffic, follow up traffic, deliveries, CSI and gross profit. to ensure accurate information on all customers and their vehicle information. Ensures that the company policy for Privacy Notices is being followed. Ensures that Red Flag and OFAC checks are being processed and that company policies are being followed. Assist F&I in the financing of all customers. Assists in establishing annual and monthly objectives for unit sales, gross profits, expenses and operating profit. Monitors salesperson productivity and performance. Orders/acquires new and used vehicle inventory. Displays, merchandises and promotes new and used vehicles. Reviews market analyses and sales reports to determine customer needs and volume potential and develops sales campaigns to accommodate the goals of the dealership. Serves as liaison between sales department and other departments. Ensures that all federal, state, local and company policies are being followed to assure the safeguarding of customer information. Ensures that all payroll data is accurate (pay plans, job descriptions, bonus structures). Understand, keep abreast of, and comply with federal, state and local regulations that affect used vehicle sales. Follows federal, state and local law as well as company policy about safeguarding all information. Keeps current with annual HR training along with any other training that might be required for this position. Keeps current with Dealer Track updates and training webinars. Follows all company policies and procedures.