Full Time Front Desk Receptionist

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RECEPTIONIST

We care for the clients that we serve. We live our values of integrity, leadership, tenacity, customer care, teamwork and fun to restore hope and healing to the community. We are looking for mission driven professionals who believe in our values, want to join a transformational company with a big heart and make a difference in the community.

Currently serving over 1,500 patients in two different states and looking to grow to over 10,000 patients in 5 states, over the next 3-5 years. VP of Operations

Standard Office / Sit, stand, walk, lift 15 lbs

The Front Desk Receptionist is an integral member of the behavioral health team with a focus on customer service and clinic workflow efficiency. The Front Desk Receptionist troubleshoots participant registration, and customer service issues. Model excellent customer service and professionalism, displaying a positive attitude with participants and colleagues.

Maintain consistency at the Front Desk, leaving only when necessary for breaks, crisis management concerns or other administrative tasks as directed by the Supervisor.

Handling all client visit preparation including payment collection, demographic updates, and paperwork.

Completing new client referrals via phone or walk-in.

Scheduling and managing the calendars of therapists, counselors, nurse practitioners, and any additional clinical staff member in office.

Completing medical records requests for clients and third parties.

Responsible for keeping inventory on office supplies and replenishing as needed.

Preparing client marketing materials for upcoming conferences/seminars.

Contact the Director of Clinical Services and VP of Operations or other Supervisor present if the situation escalates beyond capacity of front desk management.

High School Diploma; Two year’s administrative experience working in a physician’s office.

Proficient computer skills in Microsoft Outlook and other standard software applications.

giving clear direction, setting expectations, and providing the necessary resources and support to help their teams succeed.

Predict future trends and challenges , staying up-to-date on industry developments, monitoring market trends, and seeking out new opportunities for growth and innovation.

Structure organization for growth ; It is the policy of Prestige Healthcare Resources, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Prestige Healthcare Resources, Inc. will provide reasonable accommodation for qualified individuals with disabilities.

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