Head of Operations Management (m/w/d)

Responsible for determining and maintaining appropriate staffing levels to ensure accurate and timely processing of all consumer orders in the ship window time frames of each customer
Responsible for developing and implementing disciplined approaches to all key departmental activities through a continuous improvement approach
Responsible for coordinating with the Receiving Clerk and shift truck driver on vendor pick-ups and Receiving priorities
Responsible for monitoring a shift utilization report which tracks all associate man hours and provide this information to the data analyst on a daily basis
Responsible for monitoring attendance record
Responsible for ensuring that proper levels of housekeeping are maintained throughout the Distribution Center
Responsible for ensuring that customer routing and compliance guides are adhered to on a daily basis
Responsible for using Pareto and other analytical methodology to maintain efficient slotting and replenishment strategies
Responsible for working with IT to develop and maintain proper waving, closing, and small package interfaces and maintain reporting to support slotting and replenishment
Responsible for working within the department and Distribution Center to create, enhance and encourage a safe environment
Responsible for partnering with Director of Distribution, Operations Manager and other supervisors to establish goals, review metrics, review FTE analysis on a weekly basis
Maintain staffing levels and training needs of departmental personnel
Responsible for ensuring the highest level of customer service to both internal and external customers
Responsible for enforcing programs to ensure the safety of all personnel, equipment and property
Bachelor’s Degree or equivalent experience in manufacturing, supply or warehouse environment
A minimum of one to three years of experience in Distribution Management
Good computer skills in order to work in spreadsheets (Microsoft Excel) and other Microsoft Office programs to successfully document, analyze and report data
Good communication skills (written and oral) in order to effectively communicate and report information to all levels of the Company, as well as vendors and customers
Ability to manage multiple work teams in a fast-paced environment
Ability to handle confidential information
Ability to prioritize work and work with minimal supervision
Willingness to be potentially exposed to moving mechanical parts and tools, moving powered industrial equipment, moving vehicles, fumes or airborne particles, high places, changing weather conditions and moderate to high noise level in a Distribution Center environment

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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