Head of Programme Management

For over 60 years, Abilities First, Inc. has been empowering individuals with developmental disabilities to live their most vibrant, independent lives. From early education to adulthood, our wide range of services—including preschool and school programs, day and residential habilitation, community connections, and employment services—are designed to uplift every individual’s unique strengths and dreams.

The Residential Program Coordinator will oversee staff on a day-to-day basis to ensure that the program services are implemented by staff in the day-to-day life of the resident through the use of the team process. The Residential Program Coordinator shall demonstrate an understanding of the needs of developmentally disabled adults and a commitment to and understanding of the individuals being served. Monday-Friday, Day Shift with Program Caseload located in Dutchess County
Maintain oversight of designated residential programs as assigned by the Director, and ensure the adequate and timely provision of services to residents as specified by the regulations.
Develop and maintain an effective working relationship with program staff to assure the continuous and effective operation of the program.
Ensure adequate, timely supervision, training, and evaluation of staff assigned to their program, in conjunction with appropriate managerial staff.
Develop and maintain policies and procedures specific to their programs as requested and necessary.
Ensure that existing agency policies and procedures are consistently followed and applied by staff.
Ensure bi-monthly Fire Evacuation training is completed with direct support staff.
Complete Quarterly Internal Audits of assigned programs to ensure all required documentation for billing elements are completed and verify all required documentation is present in each individual’s main-file book.
Documentation) and annual documentation (Fee Agreements, Satisfaction Surveys, Emergency Information Sheets, etc.).
Ensure the appropriate management of monies and other resources allocated to the program, including, but not limited to, resident accounts and petty cash. Periodically review residences to ensure adequate maintenance and housekeeping systems. Provide crisis management as necessary by providing 24-hour on-call oversight via agency cell-phone to ensure program support, confirm proper procedures are followed in emergency situations.
Oversee and monitor staff schedules and payroll by reviewing payroll documents, preparing shift schedules, accounting reports, and any other essential information to ensure adequate coverage and effective use of staff time. This includes bi-weekly oversight of allotted program hours as recorded in Paylocity.
Communicate effectively with collateral agencies and members of the community in a professional manner.
Coordinate all aspects of the resident’s life to facilitate habilitation including, but not limited to, the monitoring of on-and-off site programs and activities through the use of POMS – Personal Outcome Measures.
Ensure the facilitation of required case reviews for all residents in the program, in conjunction with other programs, to ensure compliance with state and federal regulations.
Ensure all recommendations for services to the resident are presented and considered at team meetings, and that follow-up on same recommendations is timely and documented appropriately.
Act as an appropriate role model for staff and residents.
Provide for and maintain confidentiality of residents and their families.
Adhere to agency Code of Legal and Ethical Behavior, which requires all employees, consultants, board members, volunteers, and affiliates to perform their responsibilities according to ethical and legal standards with honesty, integrity, fairness, good faith, and respect for others and the law.
Ensure that employees follow the code of Ethical and Legal Behavior and conform to the strictest standards of Corporate Compliance and HIPAA, as well as all federal, state, local, and municipal laws and regulations.
Follow all agency policies and procedures and demonstrate continuous regard for personal safety and the safety of others.
Time to Recharge – Paid vacation, plus paid sick time, holidays and personal time.
Health & Wellness – Medical, dental, and vision plans to keep you covered
Plan for The Future – 401(k) with employer match and employer-paid life insurance
Level Up Your Skills– Tuition reimbursement program available
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
Assist individuals in ambulation by providing physical assistance, including use of a gait belt or other equipment where necessary.

• Have the ability to push, pull, and maneuver adults in wheelchairs.
• Possess verbal and written communication skills, in English, to ensure adequate regulatory documentation.

Bachelor’s Degree in Human Services or related field preferred. Minimum five years’ experience working with adults with developmental disabilities in a residential setting required. Previous Residential Manager or other demonstrated administrative experience in a not for profit preferred. Full time, flexible, on-call coverage as necessary.