Head of Programme Management

Leadership Edge is JPMorganChase’s firm-wide suite of programs designed to develop and inspire world-class managers and executives who drive a culture of inclusion, empowerment and growth, where our employees can reach their full potential and deliver exponential value for our firm, clients, customers and communities.

As a Program Manager – Senior Associate in Leadership Edge, you will be a key partner in delivering high-quality leadership training for the Leadership Edge Executive Programs. You will execute end-to-end of one or more of the executive programs, which includes collaborating with the program design team to facilitate the nomination process, assessment management, and in-person delivery of the program sessions. You will translate leadership development strategy into actionable program plans, harness data to demonstrate program impact, and apply AI tools to elevate the quality and efficiency of program delivery.

Translate leadership development strategy and program goals into detailed, actionable implementation plans, ensuring day-to-day execution aligns with the broader strategic vision of the executive programs.

Own logistics with external vendors including contracts, invoicing and content management.

Lead contact for participants before, during, and after the program to ensure a high-quality experience.

Work with participants to ensure completion of pre-work deliverables, including coaching sessions prior to program start date.

Coordinate with internal senior leaders and external vendors to facilitate program segments, ensuring strong vendor relationship management and alignment with program goals.

Be responsible for program reporting, analytics, and communication, utilizing strong proficiency in Excel for data management, including writing formulas, pivot tables, and data analytics.

Manage and synthesize program data to tell a compelling story, transforming metrics into clear, visual narratives that demonstrate program impact, outcomes, and ROI to senior leaders and stakeholders.

Leverage AI tools and emerging technologies to streamline program operations, reporting, content management, and participant communications, continually identifying opportunities to work smarter and enhance the participant experience.

5 years of relevant experience in program management

Strong proficiency in Excel, including writing formulas, pivot tables, and data analytics

Demonstrated ability to translate strategy into implementation, converting high-level objectives into structured plans and tangible results

Strong data storytelling skills, with the ability to analyze data, build clear visualizations, and craft narratives that communicate program impact to executive audiences

Ability to work collaboratively and develop strong partnerships with HR colleagues at all levels

Strong analytical, organizational, and process improvement skills

Proven experience in managing external vendor relationships to ensure successful program delivery and alignment with organizational objectives

We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Oversee one or more of Leadership Edge’s senior executive development programs.

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