Head of Programme Management

Opal's Heart

Location: Prince George's County, MD / Remote

Reports To: Director of Programs

Works Closely With: Outreach & Volunteer Coordinator

About Opal's Heart Opal's Heart is a 501(c)(3), all-volunteer nonprofit dedicated to providing dignity, essential supplies, and support to unhoused individuals in the Metropolitan D.Position Summary The Program Coordinator is responsible for planning, organizing, and overseeing Opal's Heart outreach programs, including Care Meal distributions, Care Bag outreach, and special initiatives. This role manages program logistics, community partnerships, supply planning, and impact tracking, while working in close collaboration with the Volunteer Coordinator to ensure programs are properly staffed and run smoothly.

Key Responsibilities Program Planning & Logistics Plan and coordinate outreach events, distributions, and special initiatives

Create run-of-show plans for outreach days

Community Partnerships Build and maintain relationships with shelters, community groups, and service partners

Coordinate outreach schedules and joint service efforts with partner organizations

Represent Opal's Heart professionally in community settings

Event Execution (Shared with Volunteer Coordinator) Support on-site leadership during outreach events

Data, Evaluation & Reporting Track program outputs such as meals served, care bags distributed, and locations served

Provide data and summaries for grant reports, donor communications, and board updates

Coordinate roles and assignments for outreach events

Administrative & Organizational Support Assist with program budgeting and expense tracking

Contribute to planning meetings and organizational strategy discussions

Support seasonal campaigns and special projects

Qualifications Required Strong organizational and project coordination skills

Ability to manage multiple priorities and changing conditions

Commitment to serving individuals experiencing homelessness with dignity and respect

Reliable transportation and ability to attend outreach events

Preferred Experience in nonprofit programs, social services, or community outreach

Experience coordinating logistics or managing events

Basic data tracking and reporting experience (Google Workspace, Excel, or similar)

Ability to remain calm and flexible in dynamic environment

Apply

Vacancy posted 5 days ago

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