Head of Operations & Business Management

Leidos is seeking an Operations Manager tosupport NASA’s National Security Systems team in Huntsville, Alabama. This role is responsible for the oversight of day-to-day operations, maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. Additional responsibilities include overseeing the quick reaction support to the NSS team and the NASA customer to identify, troubleshoot, and resolve system issues.Technical RequirementsAdministration and support of isolated enterprise networks (LAN, WAN, and secure enclaves).Strong knowledge of Windows Server and Linux administration.Experience with virtualization platforms (VMware, Hyper-V, or similar).Network monitoring, logging, and performance management tools that operate without internet connectivity.Configuration management and patch management in offline environments.Identity and access management, including Active Directory and Group Policy.Network security technologies, including firewalls, intrusion detection/prevention systems, endpoint protection, and vulnerability management.Understanding of secure media handling, software validation, and offline update processes.Knowledge of security frameworks such as:NIST Risk Management Framework (RMF)NIST SP 800-53CIS BenchmarksSTIG implementation and complianceExperience supporting audits and maintaining accreditation documentation.Management ResponsibilitiesManage daily operations for network, server, and infrastructure teams.Coordinate incident response, problem management, and root cause analysis.Oversee configuration and change control processes.Coordinate scheduled maintenance and outage planning.Manage hardware lifecycle, software licensing, and asset inventory.Partner with cybersecurity, engineering, and compliance teams.Coordinate vendor support activities while ensuring adherence to security policies, contractual requirements, and operational restrictions.Preferred CertificationsITIL Foundation or higher.PMP or equivalent project management certification.CompTIA Security+ or Network+.VMware Certified Professional (VCP) or Microsoft certifications.Operational risk management.Process improvement and documentation.Experience5-8 years of experience managing enterprise IT infrastructure or network operations.3-5 years of experience leading technical operations teams.Experience with change management and configuration management in restricted environments.Security Clearance RequirementsU.Active Secret security clearance is required.Active Top Secret security clearance is preferred.Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.SummaryLocation: Huntsville, ALType: Full time