Virtual Banker I

Universal Banker IIUnited Community is seeking a highly skilled Universal Banker II. As a Universal Banker, you will have the opportunity to deliver excellent experiences to customers and prospects. In addition to assisting with everyday transactions, you will support customers with their financial wellness by having needs-based conversations, identifying appropriate solutions.What You'll DoNMLS License requiredDrive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment settingMaintain a comprehensive understanding of retail banking products and servicesIdentify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers' needs, while considering their unique perspectives and prioritiesAssist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptionsIdentify opportunities and make referrals cross-sell banking products and services, to other areas of the bankEducate customers on options for managing transactions using technology and all other tools and resources availableApply product and service knowledge to effectively solve customer problemsProcess deposits, withdrawals, and other routine transactions with accuracy and confidentialityEnsure adherence to banking regulations and internal policiesRequirements For Success1+ years of previous banking and cash handling1+ years of lending experienceNMLS License requiredDemonstrated analytical, accuracy, and problem-solving skillsStrong verbal and written interpersonal communication skillsAbility to uncover and provide solutions to meet customer needsPreferred Skills/Experience:Current Notary Public Certification preferredConditions of EmploymentMust be able to pass a criminal background & credit checkThis is a full-time, non-remote positionFLSA StatusNon-ExemptWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Pay RangeUSD $34,102.00 - USD $49,382.00 /Yr.