Customer Service Officers

Service Advisor
Tom Gill Buick GMC is seeking a motivated, organized, and customer-focused Service Advisor to join our growing dealership team. This position plays a critical role in supporting the service department by coordinating internal repair orders, communicating with technicians and departments, and delivering exceptional customer service to both internal and external customers.
Coordinate vehicle repairs between sales, service, and parts departments
Schedule service appointments and communicate repair timelines
Maintain consistent communication with customers regarding vehicle status and updates
Handle inbound phone calls, emails, and customer inquiries
Ensure a positive customer experience from check-in through vehicle delivery
Health, dental, and vision insurance

• Paid time off and holidays
• 401(k) retirement plan
• Ongoing training and career advancement opportunities
• Full-Time

MondayFriday with occasional Saturdays as needed
If you are passionate about customer service and enjoy working in a fast-paced automotive environment, we encourage you to apply and become part of our Buick GMC dealership team.
At least 1 year's Automotive Service Advisor and/or dealership experience required
Fantastic customer service and communication skills
Professional, well-groomed personal appearance and a positive attitude
Strong computer skills
High school diploma or equivalent
Applicants must pass pre-employment testing to include background check and MVR.