Estimator (Estimator) Full-Time

Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

The Estimator’s primary responsibility is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers. This includes all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role by ensuring alignment with all team members in achieving the repair facility's KPIs.

Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.

Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent service.

Ensure compliance with all WOW Operating Ways regarding customer drop‑offs, repair planning, customer communication, and delivery.

Communicate all customer requests and needs to appropriate team members.

Provide positive energy when greeting customers in person and on the phone.

Attend training, information sessions and workshops recommended by Store Manager.

High School Diploma or equivalent.

Basic Computer Skills.

Basic Computer Skills.

Must be willing to complete I-CAR Training.

2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.

6 paid holidays annually.

Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.

401(k) Retirement Plan with company match.

Employer Paid Short‑Term Disability & Life Insurance.

Additional Voluntary Life Insurance.

Voluntary Daily Pay option available.

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.