Full Time Front Desk Receptionist

EOE Statement

EOE.

About the Organization
St. Francis Yacht Club is one of the premier yacht clubs in the world, home to 3,200 esteemed and diverse members, all of whom share a passion for yachting. Located on the shore of the San Francisco Bay, the City Clubhouse features three unique dining spaces, numerous elegant event spaces and athletic facilities for junior sailors and adults alike. The Club's regatta schedule is one of the most competitive in the world, playing host to 140+ days of racing, including several Grade 1 International regattas.

Description
The Mission of the St. Francis Yacht Club is to serve as the inspirational center
of boating activities regionally, and a leader of yachting internationally.
We honor camaraderie, sportsmanship, tradition and the maritime heritage
of San Francisco in a premier yachting environment.
Essential Duties and Responsibilities
Greeting Members and guests in person or over the phone
Manage incoming calls efficiently, routing them to the correct departments or individuals
Provide information and resources when required
Handling mail and packages
Perform general office duties such as data entry, filing, copying and scanning
Ensure front desk and lobby areas are clean, organized and welcoming
Guide Members and guests to dining areas, provide information about menus, and assist with reservations for F&B services and special events.
Canva support to creating flyers and limited menus.
Manage Reservations for events (such as Thanksgiving, Christmas, Easter, Mother's Day, Independence Day)
Manage inventory for paper, printer toner, name tags, batteries and water bottles in the fridge.
Assist other departments with administrative tasks.
Support member requests and purchases.
Utilize knowledge of the club's F&B offerings and schedule to provide comprehensive assistance to Members and guests.
Communicate effectively about Club amenities, enhancing the guest experience by aligning with the club's service standards.
Manage 'lost and found.'
Perform other duties as required by the manager on duty.
High School diploma or equivalent.
1 to 3 years relevant experience preferably in private clubs or hotels, especially in roles involving Food & Beverage operations, is highly preferred. (Your background in F&B will contribute to a better understanding of guest needs and enhance your ability to support club services effectively.)
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint for handling various administrative tasks.
Familiarity with Club Essentials software, JONAS and Canva for managing club operations and creating visually appealing materials.
REPORTS TO: Assistant General Manager, Member Services
SUPERVISES: Non-supervisory position
WORK SCHEDULE: Days - Full Time - 40 hours/week
PAY: $25/hour
Location
San Francisco
Position
Front Desk Receptionist

This position is currently accepting applications.