Managing Head of Retail Sales

The Holiday World is looking for an experienced and motivated Internet Sales Manager to lead our Internet Sales Team. This is an exciting opportunity for a sales leader who thrives in a fast-paced environment, enjoys developing people, and understands how to convert online opportunities into exceptional customer experiences and profitable sales.

At Holiday World RV, we've been helping families create RV life experiences since 1996. As a family-owned and operated company, we believe our success is built on our people, our culture, and our commitment to doing things the right way. We live by our core values: Tell the Truth, Keep Your Promises, Be Fair, Respect the Individual, and Encourage Intellectual Curiosity.

Key Responsibilities

Create and maintain a positive, high-performance sales culture.

Recruit, develop, coach, and motivate a top-performing Internet Sales Team.

Monitor and manage all incoming internet leads and phone inquiries.

Ensure timely and consistent follow-up on unsold leads.

Work closely with Sales Managers and Sales Consultants to maximize sales opportunities and conversion rates.

Establish monthly and annual sales forecasts, gross profit objectives, and departmental goals.

Review lead performance metrics and implement strategies to improve results.

Monitor and respond to leads generated through dealership websites and third-party platforms.

Maintain accurate CRM records and ensure proper lead management processes are followed.

Determine customer needs through effective communication and consultative selling techniques.

Conduct and participate in sales meetings focused on lead management, customer engagement, and sales performance.

Collaborate with management to improve customer experience and increase market share.

What We're Looking For
Required Qualifications

Minimum of 3 years of sales experience.

Strong understanding of internet sales processes and lead management.

Exceptional communication, customer service, and relationship-building skills.

Strong organizational skills with excellent attention to detail.

Ability to manage multiple priorities in a fast-paced environment.

Proficiency with computers, CRM systems, internet tools, and digital communication platforms.

Self-motivated with a results-driven mindset.

Ability to work evenings and Saturdays as business needs require.

Preferred Qualifications

Previous Internet Sales experience in automotive, RV, powersports, or related retail industries.

Prior management or team leadership experience.

Experience with digital marketing, online advertising, and website management.

College degree in Business, Marketing, Communications, or a related field.

Benefits

Medical, Dental and Vision Insurance

401k Retirement Plan with Company matching

Paid Holidays

Paid Vacation

Annual Bonus Plan

Paid Training

Opportunity for growth

EEOC
Holiday World RV is committed to providing equal employment opportunities to all applicants and employees. We hire, train, promote and compensate employees based on personal and professional competence and potential for advancement without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

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