Customer Service Call Center (In-person)

Provides outstanding service to promote deep and lasting member relationships.
Answers general inquiries and performs account maintenance via phone or email channels.
Sees opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.
Maintains knowledge of credit union policies, procedures, and regulations.
Bilingual Spanish (preferred)

• Effectively communicates ideas and information, both verbally and in writing.
• Creatively thinks in an unexpected way to resolve member concerns while adhering to policies and regulations.
• Excellent customer service and communication skills.
• Minimum of a high school diploma; 1+ year experience in call center customer service
• Proficient with Microsoft Office software and standard office equipment; proficiency with call center programs desired.
• Familiarity and comfort with online systems and other technology.

This temporary role may be eligible for the following:

• Medical, Dental & Vision
• Short and long-term disability
• Employee Assistance Program
• This is a Contract to Hire position based out of Spokane, WA.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
available for this temporary role may include the following:
Medical, dental & vision
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Employee Assistance Program
Job Type & Location This is a Contract to Hire position based out of Spokane, WA.
Application Deadline This position is anticipated to close on Oct 30, 2026.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.