CFO Finance & Accounting

Ability to complete paperwork accurately and stack a deal in order as required by the dealership.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Able to interact and get along with all customers. Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Maintain a follow‑up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Know and understand the federal, state and local requirements which govern the company’s business.

Participate in performance management.

Uphold the company’s non‑disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Present paperwork to and acquire approval from finance sources on all finance deals.

Keep current files of active insurance and financial agencies. Maintain a Finance and Insurance logbook. Maintain monthly penetration reports on finance penetration.

Determine a preferred percent of penetration and income, both monthly and annually, by devising finance forecasting in accord with sales department.

Scrutinize all paperwork for any errors and ensure accuracy of title, taxes, line information.

Maintain budget and internal controls along with a dependable system of accounting. Provide a strong selection of available finance and insurance products by assertively recruiting and maintaining this healthy market base. Create and maintain a positive working relationship with multiple finance sources, factory, and others.

Yield satisfactory levels of profits and revenue for the dealership by selling insurance, finance, and extended service programs to all customers with both new and used automobiles. Actively cross‑sell accessories, parts, and ready‑to‑ride products to customers.

Provide clear and direct supervision of the finance office operational activities related to providing insurance, finance, and extended service programs.

Actively support overall company procedures and policies and uphold the dealer’s philosophy.

Be a liaison to all departments in issues regarding Finance and Insurance.

Encourage all staff to provide quality Customer Service to all customers by actively modeling an exemplary degree of Customer Service. Handle all customer complaints courteously and efficiently, exhibiting a positive attitude, empathy, and our dedication to making the experience positive for our customers.

Utilize the delivery of any new or used automobile to create an event that will facilitate customer loyalty to the dealership.

Uphold a quality evaluation and enhancement program to assure extraordinary quality service to all customers. Establish and utilize a selling protocol that strongly emphasizes features and benefits so that all customers experience reliable interactions with the dealership.

Exemplify commitment to the dealership’s philosophy of excellent service for all customers, providing an example to other dealership employees.

#