Concierge - Weekends and Evenings!

Concierge Position at Four Seasons Hotel at The Surf Club

Four Seasons is powered by our people. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. Our Concierge team is dedicated to respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.

resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.

Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Previous experience in a luxury environment

Organization skills, operation knowledge and effective communication

Creative and resourceful problem-solving skills

Excellent training and development opportunities

Full Time (early mornings, days, evenings weekends and holidays.)

Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.