Head of Operations & Business Management

Job Description Simple Lawns & Landscape Design | Vancouver, WA $100,000$130,000 Base + $50,000$70,000+ Performance Bonus | Profit Share Opportunity | $200K+ Earning Potential
About the Role Simple Lawns & Landscape Design is looking for a Director of Operations to help lead the company through its next stage of growth. This is a high-impact leadership position responsible for driving operational performance, strengthening leadership alignment, building scalable systems, and turning company goals into measurable results.
Youll serve as a key partner to the owner and leadership teambringing structure, accountability, and operational discipline while helping build a company capable of scaling toward its long-term $100M vision .
Youll combine strong people leadership with financial awareness, process improvement, and a relentless focus on quality, efficiency, profitability, and culture.
Were looking for a strong operator who knows how to lead people, improve businesses, and build systems that support sustainable growth.
Performance Bonus: Eligible after 6 months, with the opportunity to earn an additional $50,000$70,000+ annually
Full-time, MondayFriday
Drive a culture of ownership, accountability, continuous improvement, and high performance.
Operations & Performance
Oversee day-to-day operations across teams and departments.
Establish, monitor, and improve KPIs related to productivity, profitability, quality, and customer experience.
Build and improve systems, processes, workflows, and policies that allow the company to grow without sacrificing quality.
Ensure teams have the tools, resources, training, and processes needed to perform at a high level.
Financial & Business Management
Manage and monitor departmental and company-level financial performance.
Partner with leadership on P&L management, forecasting, budgeting, and resource allocation .
Align operational decisions with company financial goals.
Support hiring, onboarding, training, performance management, and leadership development.
Help maintain a strong, positive, competitive, and values-driven company culture.
Sales, Marketing & Customer Experience
Identify opportunities to improve customer experience, retention, referrals, and upselling.
Ensure operational execution supports the customer experience promised by the company.
Help create alignment between sales, production, and administrative teams.
Systems & Process Improvement
Use data and reporting to identify trends and make informed business decisions.
Vendor, Inventory & Compliance Oversight
Help optimize purchasing, vendor relationships, inventory, and supply chain costs.
Maintain appropriate standards for quality, safety, and operational compliance.
Ensure company policies and procedures are consistently followed.
Support regulatory, legal, and environmental compliance across operations.
5+ years of leadership or management experience in operations, home services, construction, trades, landscaping, or another field-service/operations-heavy industry

• Experience managing KPIs, budgets, financial performance, or a P&L
• Strong business judgment and ability to turn strategy into execution
• Strong communication and interpersonal skills with high emotional intelligence
• Tech-savvy and comfortable using CRM, reporting, and workflow systems
• High-Performance Culture

We believe in Quality, Efficiency, Integrity, Ambition, and Culture and hold ourselves accountable to those standards.
Health, Dental, Vision & Life Insurance
Flexible Schedule
Simple Lawns & Landscape Design is a family-rooted company built around creating exceptional outdoor spaces and delivering a premium customer experience. What began as a small family venture has grown into a rapidly expanding company with an ambitious vision for the future.
Today, Simple Lawns provides premium landscaping, outdoor living, design, and transformation services with a strong focus on quality, efficiency, and customer experience.
The company is building a high-performance culture where people are encouraged to grow, take ownership, celebrate success, and contribute to something bigger than themselves.
If youre an experienced operator who loves building teams, improving businesses, and turning ambitious goals into reality, wed love to meet you.