Head of Operations & Business Management

At Old Dominion, we don’t just move freight—we help businesses keep their promises. As one of the nation’s leading LTL carriers, we’ve earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. As an Operations Supervisor at Old Dominion Freight Line, you’ll play a key role in keeping our operations running smoothly, leading a dedicated team, ensuring efficiency, and delivering top-tier service. This is more than just a management position; With a strong focus on training and career development, we’ll equip you with the tools to grow as a leader.
Old Dominion Freight Line is currently recruiting for an Operations Supervisor. Our Supervisor willbe responsible for managing a shift or section in a service center while maintaining and achieving the department/shift and service center and/or company standards for safety, quality, efficiency, cost, service and delivery, training and development and housekeeping.
Monitors and evaluates the safe and efficient planning, loading and unloading process of freight throughout the shift

Monitor and maintain housekeeping within the shift to ensure safety and productivity

Manages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization and development of employees, equipment, loading and unloading while meeting OD and customer expectations

Closely works with the Service Center management to ensure alignment in meeting daily/weekly/monthly and yearly business objectives

Provide instruction, analyses, suggestions and ideas for the improvement of operations within the shift, department and facility

Provides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, stops per hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc.

Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA compliance, and DOT compliance

Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight are being used

Strive for continuous improvement in all areas of service center operations

Operates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movement

Complete forklift job training knowledge and uses a forklift as necessary within the service center

Conducts daily shift meetings

Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists

Comprehends and ensures compliance with company and government regulations

Works assigned shift/s as needed, must be available to work depending upon customer pick up and delivery schedules.

Uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systems

Complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM’s) and exception forms.

Qualifications: High School Diploma or equivalent.

2 years of experience with operations, preferably in the transportation industry

Working knowledge of AS400 and Microsoft Office

Bachelor’s degree preferred

Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, skill level, and state/local wage requirements.
($Working Days: Monday,Tuesday,Wednesday,Thursday,Friday,
Working Shift: Evening
Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.
As a Full Time member of our Family, you and your family are eligible to receive:
Great Health Benefits including a Zero premium medical plan for employee only coverage

Vision & Dental

Short Term & Long Term Disability

Flex Spending Accounts

401k Retirement plan with company match and additional company annual discretionary match opportunity

Life Insurance

9 Paid Holidays including a birthday holiday

Tuition Reimbursement for Drivers and Technicians

Training and growth opportunities to build a career

National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/orgender expression, sexual orientation, age, disability, pregnancy, genetic information,military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

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