Referral Specialist Full-Time

Referral Specialist
Join a team that makes a difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care, the largest provider of primary health care services in Fairfield County, is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve.
Join our team-based model of care delivered in a kind and compassionate manner.
We are currently recruiting for a Full Time Referral Specialist for our location in Bridgeport, CT.
The Referral Specialist ensures that referrals are entered in the system for follow up and tracking in accordance with the Referral Process.
Oversee the referral coordination to specialty services.

• Coordinate appointments for specialty services as requested by primary care physician
• Collect proper supporting data for each referral before sending to specialist
• Respond to inquiries as to current status of referral by assessing the request and evaluating the circumstances to provide the correct information
• Verify prior authorizations with insurance companies via phone, in writing or electronically
• Document entry in EMR as a non-billable encounter and enter the specialty appointment in the Referral log
• Direct patient to outside resources when needed as requested by primary care physician

Professional positive attitude, vision, understanding of customer service principals, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position.
Education: High School Diploma/GED required. Graduated from an accredited Medical Assistant Program, preferred. Intimate knowledge of language and culture of a sizeable segment of community served by the Health Center.
Language Skills: Bilingual preferred Spanish, Portuguese and/or Haitian-French Creole
Microsoft Excel and Word. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive -help guide what we do, as individuals and professionals, every day.

OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function.
Excellent health & welfare benefit