Head of Programme Management

Program Coordinator – Learn & Earn Program
Hourly Rate: $24.04 per hour, commensurate with experience.
Youth Workforce Development Reports To: Program Director FLSA
Status: Part-Time, Non-exempt Hourly Schedule: Part-Time, 20 hours per week
Flexible schedule based on program needs. Hours may include school-day programming, after-school activities, occasional evenings, and special events.
The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.

seeks a dynamic and youth-focused Learn & Earn Program Coordinator to oversee the implementation of the DYCD Learn & Earn Program. The Program Coordinator will provide leadership, coordination, and direct support services to high school juniors and seniors who are at risk of dropping out of school. The program provides participants with academic support, career exploration, work readiness training, paid internship opportunities, post-secondary planning, and follow-up services to ensure successful transitions to employment, college, vocational training, or other career pathways.

The Program Coordinator is responsible for managing day-to-day program operations, maintaining compliance with all NYC Department of Youth and Community Development (DYCD) contractual requirements, developing partnerships, monitoring participant progress, and ensuring high-quality service delivery.

Program Coordination & Youth Development

• Coordinate and facilitate all Learn & Earn program activities, including academic support, mentoring, tutoring, SAT preparation, leadership development, college and career exploration, and educational workshops.
• Provide case management, career coaching, and ongoing support to participants.
• Monitor participant attendance, academic performance, and engagement.
• Conduct individual and group workshops focused on career readiness, financial literacy, leadership development, and post-secondary planning.
• Maintain regular communication with participants, families, schools, and community partners.
• Conduct participant recruitment, outreach, orientations, and information sessions in collaboration with school staff and community partners.

Coordinate work readiness training and career exploration activities.

• Connect participants to the Summer Internship Program (SIP) and other work-based learning opportunities.
• Assist youth in identifying and pursuing employment, college, vocational training, apprenticeships, and other post-secondary opportunities.
• Partnership Development
• Build and maintain relationships with schools, colleges, employers, community organizations, and service providers.
• Serve as the primary liaison between HANAC, schools, employers, and community partners.

Ensure compliance with all DYCD Learn & Earn contractual requirements, policies, and performance standards.

• Maintain participant files in accordance with DYCD, WIOA, and HANAC record retention and case management requirements.
• Monitor data entry and reporting requirements using DYCD and agency databases.
• Track program outcomes, performance measures, and participant progress toward goals.
• Prepare reports and documentation required by funders, management, and regulatory agencies.
• Support audits, monitoring visits, and quality assurance reviews.

Provide up to one year of follow-up support for program graduates.

• Track participant outcomes related to employment, education, training, and credential attainment.
• Administrative Responsibilities
• Assist with special events, recruitment initiatives, and community outreach efforts.
• Bachelor's Degree preferred in Education, Social Work, Human Services, Workforce Development, Counseling, or a related field.
• Minimum of two (2) years of experience working with youth development, education, workforce development, case management, or related programs.
• Experience working with at-risk youth and underserved communities strongly preferred.
• Knowledge of DYCD, WIOA, workforce development, and youth programming preferred.

Strong understanding of positive youth development principles.

• Excellent interpersonal, communication, and relationship-building skills.
• Demonstrated ability to engage and motivate youth from diverse backgrounds.
• Ability to manage multiple priorities and meet deadlines.
• Experience maintaining confidential participant information.
• Proficiency in Microsoft Office Suite, Google Workspace, and data management systems.
• Ability to analyze data and track program performance outcomes.