University Front Desk/Receptionist

Job Description
Job Description Summary :
The Receptionist is often the initial contact and first impression of the community. They are responsible for greeting visitors, handling both external and internal calls from the residents, taking and passing on important messages and monitoring the entrance area for resident safety and cleanliness.
The Assistant Responsibilities is also responsible for administrative duties and tasks that support the entire community; director of community relations in the marketing and sales efforts within the community, administrative duties that support the executive director, wellness director, business manager, maintenance director, and dining service director in assisting the community to run smoothly.
Areas of Responsibility
Front Desk
Maintain professional atmosphere
Maintain confidentiality, protect resident rights and dignity
Manage entrance bell system
Answer phone with a smile and “can do” attitude within three rings
Responsible for maintaining cleanliness and appearance of front entrance
Coordinating the incoming and outgoing faxes for all departments
Monitoring and receiving visitors and resident logs
Ordering of community supplies, office supplies including fax and copier machine
Maintaining Purchase Order record log book
Maintaining Emergency and Disaster Book
Administrative Duties
Assist administrator with clerical needs
Sorting mail for management and residents
Maintain diet sheets and roster
Maintain all inter home correspondence books, maintenance and emergency contact books
Manage daily census, resident rosters and distribution
Type and post daily menus
Maintain the Daily Activity Board
Computer entry – Compu care - create and maintain administrative forms
Assist with admission process including but not limited to taking initial photos, typing emergency forms and entering personal data information in Compucare
Overseeing hiring process and managing chart: completion of initial application, reference checks and of all required documentation and medical forms.
Maintain records of employee orientation, personal files and ongoing in-service training and annual health and PPD assessments.
Coordinates and manages front desk coverage.
Sales and Marketing
Completes preliminary discovery form and gives the information to the sales and marketing
Inputs information into marketing software
Manages availability of marketing brochures and collateral
Experience:
~ relevant: 1 year (Preferred)

Schedule varies