Head of Business Development (M&A)

Benefits:
401(k) matching
Competitive salary
Health insurance
Paid time off
The Business Development Manager owns the development of new business opportunities that drive long-term growth for Prestige. This role is responsible for identifying prospective customers, creating qualified sales opportunities, strengthening relationships with existing accounts, and supporting the sales organization through proactive outreach and lead generation.

In addition to business development responsibilities, this role also provides inside sales support by assisting with quoting, proposal development, presentation construction, customer follow-up, and internal sales coordination as business demands require.

This position reports directly to the VP of Strategy & Engineering. The Business Development Manager works closely with the Director of Outside Sales to develop and qualify new opportunities and collaborates with the Director of Inside Sales to support quoting, proposal development, and project execution as business demands require.

Success in this role requires strong communication skills, organization, persistence, technical curiosity, and the ability to build relationships while balancing multiple priorities.

Core Ownership Areas

1. Business Development & Prospecting

You own the proactive generation of new business opportunities for Prestige.

You are responsible for:

Identifying and researching prospective customers within target industries and markets
Developing and executing outbound prospecting campaigns through phone calls, email, LinkedIn, networking, and referrals
Scheduling qualified meetings for Outside Sales representatives
Building relationships with decision-makers before projects are actively bidding
Maintaining a consistent pipeline of qualified opportunities
Supporting strategic account development initiatives
Tracking prospecting activity and pipeline metrics within CRM
Continuously identifying new markets, industries, and opportunities for growth

2. Lead Qualification & Sales Pipeline Management

You own the early stages of the sales process.

You are responsible for:

Qualifying inbound and outbound opportunities
Understanding customer needs before transferring opportunities to Outside Sales
Coordinating discovery conversations
Maintaining accurate CRM records and opportunity status
Following up consistently with prospects throughout the sales cycle
Helping ensure opportunities continue moving through the sales pipeline
Supporting forecasting through accurate pipeline management

3. Customer Relationship Development

You own the development of strong relationships with prospective and existing customers.

You are responsible for:

Serving as an initial point of contact for prospective customers
Building trust through responsiveness and professionalism
Maintaining regular communication with inactive and existing customers
Identifying additional opportunities within existing accounts
Supporting customer retention through proactive relationship management
Representing Prestige professionally in meetings, trade shows, networking events, and customer visits

• Tracking key customer contacts as they change organizations while proactively establishing relationships with new decision-makers within existing customer accounts

4. Inside Sales Support

You provide inside sales support to ensure opportunities continue moving efficiently through the organization.

You are responsible for:

Assisting with quote development and proposal preparation
Obtaining vendor pricing when required
Supporting proposal revisions and customer follow-up
Coordinating internal communication between Sales, Engineering, Operations, and vendors
Assisting with project documentation and sales administration
Supporting order processing and project coordination as assigned
Providing coverage for Inside Sales responsibilities when workload requires
Following up on quotations and proposals to maintain momentum and improve close rates
Developing datasets (Excel), presentations (PowerPoint), and drawings (CAD) to support projects

5. CRM Management & Sales Administration

You own the accuracy and consistency of customer information and sales activity documentation.

You are responsible for:

Maintaining accurate customer, contact, opportunity, and activity records within HubSpot
Recording prospecting activity, meetings, follow-up tasks, and opportunity updates
Supporting reporting related to pipeline development and business development activity
Ensuring customer information remains organized and current
Helping improve CRM processes and sales workflows

6. Market Intelligence & Strategic Growth

You own gathering market information that helps Prestige grow strategically.

You are responsible for:

Monitoring industry trends and customer activity
Identifying competitive opportunities
· Identifying target accounts and strategic prospects that align with Prestige's growth objectives

Researching new vertical markets
Providing feedback to leadership regarding customer needs and market trends
Supporting strategic initiatives that improve market penetration and customer acquisition

7. Internal Collaboration

You own collaboration across departments to support customer success.

You are responsible for:

Working closely with Outside Sales on prospect strategy and account development
Supporting the Director of Inside Sales on quoting and project coordination
Coordinating with Engineering and Operations to understand customer requirements
Participating in sales meetings and strategic planning discussions
Communicating customer feedback throughout the organization
Supporting continuous improvement of sales processes and customer experience

Accountability

This role is directly accountable for:

New qualified business opportunities generated
Sales meetings scheduled and converted
Growth of the active sales pipeline
CRM accuracy and activity tracking
Responsiveness to customers and prospects
Quality of inside sales support provided
Effective collaboration across departments
Consistent execution of business development initiatives

Summary

The Business Development Manager is responsible for expanding Prestige's customer base while supporting the sales organization through proactive prospecting, relationship development, and inside sales execution.

Success in this role requires:

Exceptional communication and relationship-building skills
Strong organizational and time management abilities
Self-motivation and initiative
Persistence in prospecting and follow-up
Attention to detail in CRM management and sales support
Ability to balance strategic business development with tactical inside sales responsibilities
A collaborative mindset focused on supporting customers and internal teams
This role serves as a key driver of Prestige's long-term growth by creating new opportunities, strengthening customer relationships, and supporting the successful execution of the sales process from initial contact through project development.